• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Installation error on ARM windows (Copilot+)

     
    • 0 Vote(s) - 0 Average

    Installation error on ARM windows (Copilot+)

    Installation error on ARM windows (Copilot+)
    sham
    Offline

    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2024 Nov
    Reputation: 0
    Country:Canada
    #1
    2024-11-04, 04:47 PM
    Hi,

    I downloaded the ARM64 version for my copilot+ pc (Galaxy book 4 edge) and when I try to install it the CMD windows popup and run some command and shut itself.  ( Jellyfin Repository)

    I checked the logs and I see that it is trying to locate ffmpeg but can't find it.  I check the installation zip file and there is no ffmpeg included in it. Where can I download and install ffmpeg from ? and how to set this up ?

    Anyone can please help with this ?  

    I attached the log file.


    .txt   log_20241104.txt (Size: 6.46 KB / Downloads: 56)
    gnattu
    Offline

    Team Member

    Posts: 340
    Threads: 0
    Joined: 2024 Feb
    Reputation: 17
    #2
    2024-11-04, 05:29 PM
    We don't have jellyfin-ffmpeg builds for arm64 windows yet and you have to find a build of upstream ffmpeg 7.0, and place it to your jellyfin installation path. make sure the ffmpeg.exe, ffprobe.exe are placed alongside with jellyfin.exe
    sham
    Offline

    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2024 Nov
    Reputation: 0
    Country:Canada
    #3
    2024-11-04, 05:34 PM
    (2024-11-04, 05:29 PM)gnattu Wrote: We don't have jellyfin-ffmpeg builds for arm64 windows yet and you have to find a build of upstream ffmpeg 7.0, and place it to your jellyfin installation path. make sure the ffmpeg.exe, ffprobe.exe are placed alongside with jellyfin.exe

    Thanks for quick reply.  I found one here :  Releases · tordona/ffmpeg-win-arm64

    Can you please tell me which files do I need to copy ?  also where do I set the path ?  I am new to this and I don't know how to do this.

    Thanks
    gnattu
    Offline

    Team Member

    Posts: 340
    Threads: 0
    Joined: 2024 Feb
    Reputation: 17
    #4
    2024-11-04, 05:46 PM
    Form your link, you download the ffmpeg-7.0-full-static-win-arm64.7z, unzip it (use a new enough 7z as the lzma version it is using is very, very new and is not compatible with old versions), copy the ffmpeg.exe and ffprobe.exe to the same folder as jellyfin.exe should be enough
    gnattu
    Offline

    Team Member

    Posts: 340
    Threads: 0
    Joined: 2024 Feb
    Reputation: 17
    #5
    2024-11-04, 05:51 PM
    Also please note that we don't provide hardware acceleration on window arm64 yet so you should not enable any of those in transcode settings.
    sham
    Offline

    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2024 Nov
    Reputation: 0
    Country:Canada
    #6
    2024-11-04, 06:03 PM
    (2024-11-04, 05:46 PM)gnattu Wrote: Form your link, you download the ffmpeg-7.0-full-static-win-arm64.7z, unzip it (use a new enough 7z as the lzma version it is using is very, very new and is not compatible with old versions), copy the ffmpeg.exe and ffprobe.exe to the same folder as jellyfin.exe should be enough

    I used 7zip to extract it and put the 2 .exe file in where jellyfin.exe is.  Now I am getting some missing dll errors;
       
       
       

    Also attached the new log file


    Attached Files
    .txt   log_20241104.txt (Size: 6.5 KB / Downloads: 54)
    gnattu
    Offline

    Team Member

    Posts: 340
    Threads: 0
    Joined: 2024 Feb
    Reputation: 17
    #7
    2024-11-04, 06:11 PM
    It seems like the guy compiling the ffmpeg does not really makes it static... You'd better find another build
    1
    sham
    Offline

    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2024 Nov
    Reputation: 0
    Country:Canada
    #8
    2024-11-04, 06:15 PM
    (2024-11-04, 06:11 PM)gnattu Wrote: It seems like the guy compiling the ffmpeg does not really makes it static... You'd better find another build

    Found this one  Releases · System233/ffmpeg-msvc-prebuilt  and it is working perfectly now Smiling-face

    thanks for all your help.  Now I need to watch some tutorials to set all this up correctly
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode