Intel arc a380 transcoding failure

[harshitgoel96]

I am running Jellyfin on TrueNas Scale via Truenas App, and I am trying to setup HW Trans-coding with Intel Arc A380 and Intel QSV.

The transcoding logs shows the following error at the bottom,

Code:

Stream mapping:
  Stream #0:0 (hevc) -> setparams:default (graph 0)
  Stream #0:4 (dvdsub) -> scale:default (graph 0)
  overlay_qsv:default (graph 0) -> Stream #0:0 (av1_qsv)
  Stream #0:2 -> #0:1 (aac (native) -> aac (libfdk_aac))
Press [q] to stop, [?] for help
[hevc @ 0x55c266df1b80] Failed to create decode context: 2 (resource allocation failed).
[hevc @ 0x55c266df1b80] Failed setup for format vaapi: hwaccel initialisation returned error.
[matroska,webm @ 0x55c266d60a40] sub2video: using 1920x1040 canvas
Impossible to convert between the formats supported by the filter 'Parsed_setparams_7' and the filter 'auto_scale_0'
Error reinitializing filters!
Failed to inject frame into filter network: Function not implemented
Error while processing the decoded data for stream #0:0
[libfdk_aac @ 0x55c266df0d00] 2 frames left in the queue on closing
Conversion failed!

The application logs has the following error

Code:

[2024-06-16 08:53:48.660 +00:00] [INF] [10] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -probesize 1G -init_hw_device vaapi=va:,kernel_driver=i915,driver=iHD -init_hw_device qsv=qs@va -filter_hw_device qs -hwaccel vaapi -hwaccel_output_format vaapi -noautorotate -canvas_size 1920x1080 -i file:\"/mnt/media/Movies/<movie name> (1972) [imdbid-tt0068646]/<movie name> (1972) [imdbid-tt0068646] - [Bluray-1080p Proper][AAC5.1][x265]-Tigole.mkv\" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:2 -map -0:0 -codec:v:0 av1_qsv -preset veryfast -b:v 7808242 -maxrate 7808242 -bufsize 15616484 -g:v:0 72 -keyint_min:v:0 72 -filter_complex \"[0:4]scale=-1:1040:fast_bilinear,scale,crop,pad=max(1920\,iw):max(1040\,ih):(ow-iw)/2:(oh-ih)/2:black@0,crop=1920:1040,format=bgra,hwupload=derive_device=qsv:extra_hw_frames=64[sub];[0:0]setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_vaapi=format=nv12:extra_hw_frames=24,hwmap=derive_device=qsv,format=qsv[main];[main][sub]overlay_qsv=eof_action=pass:repeatlast=0:w=1920:h=1040\" -start_at_zero -codec:a:0 libfdk_aac -ac 2 -ab 65787 -ar 48000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename \"5fbf8967a8771f1c2f769a968520cd43-1.mp4\" -start_number 0 -hls_segment_filename \"/cache/transcodes/5fbf8967a8771f1c2f769a968520cd43%d.mp4\" -hls_playlist_type vod -hls_list_size 0 -y \"/cache/transcodes/5fbf8967a8771f1c2f769a968520cd43.m3u8\""
[2024-06-16 08:53:48.785 +00:00] [ERR] [22] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 1
[2024-06-16 08:53:48.880 +00:00] [ERR] [22] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request. URL "GET" "/videos/2dc6019f-e2af-7e2e-0bea-6c91b0aed4c4/hls1/main/-1.mp4".
MediaBrowser.Common.FfmpegException: FFmpeg exited with code 1
  at MediaBrowser.MediaEncoding.Transcoding.TranscodeManager.StartFfMpeg(StreamState state, String outputPath, String commandLineArguments, Guid userId, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource, String workingDirectory)
  at Jellyfin.Api.Controllers.DynamicHlsController.GetDynamicSegment(StreamingRequestDto streamingRequest, Int32 segmentId)
  at Jellyfin.Api.Controllers.DynamicHlsController.GetHlsVideoSegment(Guid itemId, String playlistId, Int32 segmentId, String container, Int64 runtimeTicks, Int64 actualSegmentLengthTicks, Nullable`1 static, String params, String tag, String deviceProfileId, String playSessionId, String segmentContainer, Nullable`1 segmentLength, Nullable`1 minSegments, String mediaSourceId, String deviceId, String audioCodec, Nullable`1 enableAutoStreamCopy, Nullable`1 allowVideoStreamCopy, Nullable`1 allowAudioStreamCopy, Nullable`1 breakOnNonKeyFrames, Nullable`1 audioSampleRate, Nullable`1 maxAudioBitDepth, Nullable`1 audioBitRate, Nullable`1 audioChannels, Nullable`1 maxAudioChannels, String profile, String level, Nullable`1 framerate, Nullable`1 maxFramerate, Nullable`1 copyTimestamps, Nullable`1 startTimeTicks, Nullable`1 width, Nullable`1 height, Nullable`1 maxWidth, Nullable`1 maxHeight, Nullable`1 videoBitRate, Nullable`1 subtitleStreamIndex, Nullable`1 subtitleMethod, Nullable`1 maxRefFrames, Nullable`1 maxVideoBitDepth, Nullable`1 requireAvc, Nullable`1 deInterlace, Nullable`1 requireNonAnamorphic, Nullable`1 transcodingMaxAudioChannels, Nullable`1 cpuCoreLimit, String liveStreamId, Nullable`1 enableMpegtsM2TsMode, String videoCodec, String subtitleCodec, String transcodeReasons, Nullable`1 audioStreamIndex, Nullable`1 videoStreamIndex, Nullable`1 context, Dictionary`2 streamOptions)
  at lambda_method1142(Closure, Object)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfActionResultExecutor.Execute(ActionContext actionContext, IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
  at Jellyfin.Api.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager)
  at Jellyfin.Api.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager)
  at Jellyfin.Api.Middleware.IPBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager)
  at Jellyfin.Api.Middleware.LanFilteringMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager, IServerConfigurationManager serverConfigurationManager)
  at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
  at Jellyfin.Api.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext)
  at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext)
  at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
  at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
  at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
  at Jellyfin.Api.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext)
  at Jellyfin.Api.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext)
  at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
  at Jellyfin.Api.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager)
  at Jellyfin.Api.Middleware.ExceptionMiddleware.Invoke(HttpContext context)
[2024-06-16 08:53:48.893 +00:00] [INF] [22] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: Deleting partial stream file(s) "/cache/transcodes/5fbf8967a8771f1c2f769a968520cd43.m3u8"
[2024-06-16 08:53:50.393 +00:00] [INF] [22] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Jellyfin Web" "10.9.6" playing "<movie name>". Stopped at "0" ms

As far as I know, Arc A380 supports HEVC and AV1 transcoding.

[TheDreadPirate]

I strongly recommend using TrueNAS's docker capability and running our official docker image instead of the TrueNAS app.

A lot of people have issues with transcoding with the "app" version of Jellyfin.

The official docker image includes all the Intel drivers you need. Your system just needs to be running kernel 6.2 and newer.