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    Jellyfin Forum Support Troubleshooting I can not log in on my fire TV

     
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    I can not log in on my fire TV

    Says I am denied access to the server
    DJ 12
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    #1
    Yesterday, 03:54 AM
    I tried logging in to my account for 3 days now. Can not figure out who or how to reset my password.  I get an error saying I no longer have access to the server  help?
    use7
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    #2
    Yesterday, 04:46 AM
    I presume you've already tried going to the JF sign-in page from a web browser and following the "Forgot Password" button to reset it? Or if you're signed in on one of the web browsers there's options under the (user) settings -> profile to reset your password.

    If you have access to your admin account you can also change passwords through Dashboard -> Users -> (select the user's dropdown) -> Edit User -> Password

    if you no longer have access to the admin account (and you have file access to the server) you _may_ be able to do this: https://forum.jellyfin.org/t-solved-lost-admin-account but it looks like it may not let you recover admin perms. There's an entry under the JF troubleshooting docs that step through resetting admin perms: https://jellyfin.org/docs/general/admini...er-account

    finially, if this was a recent install it may be faster to just reinstall fresh, if you have .nfo files saved alongside your media JF should read those back in so any organization/matching you've done wouldn't be lost, I would take backups of your database files first through.
    DJ 12
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    #3
    Yesterday, 05:20 AM (This post was last modified: Yesterday, 07:36 PM by Venson. Edited 1 time in total.)
    Password reset is disabled let me try to to find the JF doc. On a browser. Not a fresh install. Had log in info since [Redacted] (2022-23) and jfin since 2024 -thank you 😊
    Venson
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    Moderator, Server Dev, XBox Maintainer

    Posts: 378
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    Joined: 2023 Jun
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    Country:Germany
    #4
    Yesterday, 07:35 PM
    We do not support illegal streaming websites.
    We can and dont want to help you with those sites
    typos are finders, keepers.
    Next Jellyfin release 10.11.0 will be Soon™
    Soon™ is an unregistered trademark of Jellyfin International
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