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    Jellyfin Forum Support Troubleshooting jellyfin does not have permission to access the drive my movies are stored on?

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    jellyfin does not have permission to access the drive my movies are stored on?

    finalgirlfall
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    #21
    2025-05-02, 01:35 AM
    (2025-05-01, 11:36 PM)bitmap Wrote: Oh well that doesn't look right. Is jellyfin a service user that runs Jellyfin on your machine. You can try
    Code:
    sudo su - jellyfin
    and that will allow you to run commands as the jellyfin user. At that point, run the touch commands from earlier. Testing on my machine, touch didn't work with the -c flag on su.

    i'm not sure how to answer your question about a "service user"--could you clarify?

    when i tried running su - jellyfin i got an error (Authentication failure--and i'm sure i was typing the password correctly), but su - on its own works. unsure what's up with that, since i ran cut -d: -f1 /etc/passwd and jellyfin is a user on the pi...
    finalgirlfall
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    #22
    2025-05-05, 11:07 AM
    i am once again bumping this thread!!!
    bitmap
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    #23
    2025-05-05, 04:19 PM
    So "su -" will just make you root. What I was trying to figure out is whether you can create a file on the shares using the touch command *as the jellyfin user*. A "service user" is just a user on your install whose only purpose is to run a service -- in this case, Jellyfin. You generally don't login with them and should be able to run commands as them when elevated to root, but that doesn't seem to be working.

    I might be a bit out of my depth on this one, but let me simmer for a bit and maybe somebody else will have an idea in the meantime.
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

    [Image: AIL4fc84QG6uSnTDEZiCCtosg7uAA8x9j1myFaFs...qL0Q=w2400]
    finalgirlfall
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    #24
    2025-05-06, 10:55 PM
    (2025-05-05, 04:19 PM)bitmap Wrote: So "su -" will just make you root. What I was trying to figure out is whether you can create a file on the shares using the touch command *as the jellyfin user*. A "service user" is just a user on your install whose only purpose is to run a service -- in this case, Jellyfin. You generally don't login with them and should be able to run commands as them when elevated to root, but that doesn't seem to be working.

    I might be a bit out of my depth on this one, but let me simmer for a bit and maybe somebody else will have an idea in the meantime.


    i see!! thank you for explaining :-)
    finalgirlfall
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    #25
    2025-05-10, 12:43 PM
    i am (yet again) bumping this thread!! (the lulls in activity don't bother me, lol. there's just a word count minimum on thread posts. what is this, an essay?)
    theguymadmax
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    #26
    2025-05-10, 10:51 PM
    Check out this resource: https://github.com/Kwakers01/Jellyfin-Linux-Permissions
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