CPU 100% - GPU 0%

[nasaspaceboy]

I am relatively new to this setup and have been navigating my way through various forums, guides, and YouTube resources. However, I have encountered an issue that I have been unable to resolve.

Specifically, my GPU is not being utilized when playing media through Jellyfin. When I stream content directly on my NAS via a web browser, I can see the GPU activate, but this does not occur with Jellyfin—even when running four 4K streams simultaneously, with the CPU reaching 100% utilization. The GPU remains idle.

To troubleshoot, I have attempted playback across multiple clients, including Windows 11, Windows 10, iOS, Android, and Nvidia Shield, but the GPU still does not engage. I have confirmed that the container has the GPU option enabled, and I have tested hardware encoding both on and off without any noticeable difference.

Would anyone be able to suggest a possible fix for this issue? 

Any guidance would be greatly appreciated.

System Details:

• NAS Model: URGEEN NAS DXP2800 (all drivers up to date)
  
• Jellyfin Version: Running in a container via Docker 10.10.7
  

Thank you in advance for your assistance!

[bitmap]

Could you post your compose file or run command? As well as the output of vainfo from within the container?

[nasaspaceboy]

I'm struggling to find how and where to find that file. Is is in my Jellyfin/config folder? I did say I was only on day 2 of this adventure. I feel like I'm totally out of my depth but I'm no quitter!