Jellyfin links incorrect episodes into seasons

[lycoris]

Hello! I recently got back to using Jellyfin on my homelab setup and it's been going great.

However, I've been unable to properly fix the display order for one specific show (Monogatari). For some reason, Jellyfin is taking episodes from various seasons and "linking them" in other seasons, even though the display order is correct with how the media is arranged (DVD).

For example, season 5 should have 5 total episodes according to TheTVDB's DVD order for Monogatari. These show up, marked properly, and are stored in the appropriately marked "Season 05" folder on my instance. However, all of season 10's episodes also show up under season 5, despite the fact that they are marked for season 10 and are stored in the "Season 10" folder. Additionally, they all show up properly under season 10.

I have been unable to figure out why this show specifically is causing issues. I tried refreshing the metadata several times and changed the display order but it doesn't fix the issue. I'm unsure whether it's a bug with my setup or something with Jellyfin.

I've attached some screenshots which hopefully demonstrate the problem better. I also looked at the metadata manager, where apparently the episodes would "fix" themselves in the view when expanding the different seasons (see video: https://imgur.com/a/LNbIrMr).

[TheDreadPirate]

For the show, click on "..." and Edit metadata. About halfway down is "Display Order". Switch that from Aired to DVD if that is how you have the files named and organized.

[lycoris]

For the show, click on "..." and Edit metadata.  About halfway down is "Display Order".  Switch that from Aired to DVD if that is how you have the files named and organized.

Thanks for trying to help. I have set the show to use DVD as the display order in the metadata settings, and is what is used in the screenshots I attached. Unfortunately the issue is present regardless of which order I set.

[TheDreadPirate]

Which provider is your primary in your library settings. If TVDB has the ordering you want, but TMDB doesn't and TMDB is your primary that might cause what you are seeing.

[copsforfertilizer]

When you're looking at the metadata for the troubled episodes like in your video example, can you edit the season manually?

I had trouble getting Dragon Ball to show up using an alternate ordering recently and when naming all my files to match what TMDB suggested it showed the episode count for season 1 as having every episode in it as well as the proper seasons. Manually changing the season/episode count for each episode's metadata ended up pulling everything from season 2 on out and sorting correctly.

If you're trying to use TVDB, do you have the plugin installed and the right API code assigned in it?

[lycoris]

Which provider is your primary in your library settings.  If TVDB has the ordering you want, but TMDB doesn't and TMDB is your primary that might cause what you are seeing.

My primary provider is set to TheTVDB with TMDB as a fallback. See the images I attached:

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When you're looking at the metadata for the troubled episodes like in your video example, can you edit the season manually?

I had trouble getting Dragon Ball to show up using an alternate ordering recently and when naming all my files to match what TMDB suggested it showed the episode count for season 1 as having every episode in it as well as the proper seasons. Manually changing the season/episode count for each episode's metadata ended up pulling everything from season 2 on out and sorting correctly.

If you're trying to use TVDB, do you have the plugin installed and the right API code assigned in it?

I can edit the season manually for each episode. However, they seem to be correctly set (i.e. episodes for season 10 are marked as 10 in metadata, see image).

TheTVDB plugin is also installed and has an API key automatically set to it. I didn't think that this would be the issue considering it fetches everything else in my library correctly except this specific series.

[lycoris]

Does anyone know a solution?

[FJelly]

I've got a similar problem but the episodes are showing as missing (from every other season), even if they're there.
TMDB is the top metadata provider & then TVDB. But idk if it's a metadata problem? I swear I didn't have this problem before.
Using the recommended naming scheme & everything.

[TheDreadPirate]

For the lulz, can you turn off TVDB in your metadata providers and rescan/replace all metadata with TMDB? Some other people have had weird issues with TVDB.

[lycoris]

For the lulz, can you turn off TVDB in your metadata providers and rescan/replace all metadata with TMDB?  Some other people have had weird issues with TVDB.

I don't use TMDB for Monogatari since it isn't organized the same way as TVDB. I believe TMDB is using aired ordering as opposed to DVD ordering.