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    Jellyfin Forum Support Troubleshooting Jellyfin No Longer Working (including on host) After Router Upgrade.

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    Jellyfin No Longer Working (including on host) After Router Upgrade.

    Jellyfin No Longer Working (including on host) After Router Upgrade.
    TheDreadPirate
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    #11
    2024-06-04, 09:52 PM
    Can you share your fresh jellyfin log?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    pcm
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    #12
    2024-06-04, 10:27 PM
    Based on your https://pastebin.com/3qRcJiLt ... you clearly have a service with PID 15400 (see line 13) ... Use the windows task manager to kill that process or reboot your windows and see if that helps perhaps ?
    Jellyfinit
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    #13
    2024-06-04, 10:32 PM
    Sure!
    https://pastebin.com/45wLmsTK
    Jellyfinit
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    #14
    2024-06-04, 10:56 PM
    (2024-06-04, 10:27 PM)pcm Wrote: Based on your https://pastebin.com/3qRcJiLt ... you clearly have a service with PID 15400 (see line 13) ... Use the windows task manager to kill that process or reboot your windows and see if that helps perhaps ?

    I searched for 15400 and it doesn't seem to be running any more. Never mind that I'm not using the default jellyfin port so that would be the wrong port anyways. 
    And running "netstat -aon | findstr /i listening" again, I don't see that listing any more. Not sure why.
    pcm
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    #15
    2024-06-04, 11:54 PM (This post was last modified: 2024-06-05, 12:11 AM by pcm. Edited 2 times in total.)
    what port are you running jellyfin on now ? makesure you have that port set to 'allow' in your firewall(s) (your server's firewall and router's firewall if you have it turned on)

    seems like you don't have any connectivity issues (atleast as per logs) .. you only have an auth issue... in which case, try to open jellyfin in a different browser or incognito mode and try to login ... it should probably work now.

    EDIT: If you're having trouble logging in it might be worth it to create a new admin account. follow instructions here - https://forum.jellyfin.org/t-can-t-reset...50#pid5050
    Jellyfinit
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    #16
    2024-06-05, 12:43 AM
    (2024-06-04, 11:54 PM)pcm Wrote: what port are you running jellyfin on now ? makesure you have that port set to 'allow' in your firewall(s) (your server's firewall and router's firewall if you have it turned on)

    seems like you don't have any connectivity issues (atleast as per logs) .. you only have an auth issue... in which case, try to open jellyfin in a different browser or incognito mode and try to login ... it should probably work now.

    EDIT: If you're having trouble logging in it might be worth it to create a new admin account. follow instructions here - https://forum.jellyfin.org/t-can-t-reset...50#pid5050

    I'm running on port 53901. Tho if I try to right click and say open Jellyfin it tries to access it through the default port. I can get to a login page by using the port 53901 but none of the logins work and I know for a fact I'm using the right username and password. All ports and the software is allowed in the firewall. I tried accessing it through incognito mode and it didn't work as well. I don't know if making a new admin account would work when I can't even log in with non admin accounts. Also if I use the password recovery option on the login page it gives me an error telling me to try preforming this action from within the same network as the server, despite the fact that it's the server I'm doing these actions on.
    TheDreadPirate
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    #17
    2024-06-05, 12:47 AM
    Your log looks fine.

    You can tell what port it is listening on in the Windows Resource Monitor

    Start > type Resource Monitor > Network tab > Listening Ports table

    Finding jellyfin.exe and check the ports (there will be several) and what the firewall status column says.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    pcm
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    #18
    2024-06-05, 12:48 AM (This post was last modified: 2024-06-05, 12:49 AM by pcm. Edited 1 time in total.)
    why don't you try the solution recommended in the link I provided ... That should essentially allow you to create a new admin account ... It's a fairly simple step and It might be worth a shot. https://forum.jellyfin.org/t-can-t-reset...50#pid5050
    Jellyfinit
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    #19
    2024-06-05, 01:03 AM
    Here's a screenshot
    https://i.imgur.com/QxPpFyU.png

    All but one is allowed, not restricted. There is one that is allowed but restricted and it points to the internal ipaddress of my VPN.
    TheDreadPirate
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    #20
    2024-06-05, 01:09 AM
    Are you not even able to access Jellyfin with "localhost"? Try turning off the VPN entirely?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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