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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification Jellyfin not recognizing media

     
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    Jellyfin not recognizing media

    vrryan6
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    #1
    2023-11-28, 04:24 PM
    Hey all,

    I have jellyfin server running in a home assistant (haos11) virtual machine on proxmox, I originally had it running in a separate LXC container instance but I have jellyfin server moved to the HAOS that I was already running to conserve hosting space. Ever since then I tried moving my movies and whatnot over but when I click “scan library” the progress bar comes up and goes away instantly and it never detects anything. Anyone experience this before or have any ideas on ways to fix this? I can provide screenshots and whatnot if needed.

    Ryan
    vrryan6.com
    TheDreadPirate
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    #2
    2023-11-28, 05:11 PM
    Does Jellyfin have permissions to read the folder and files?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    vrryan6
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    #3
    2023-11-28, 07:18 PM
    Pretty sure it does, what command do i run to check? Im a bit of a linux noob when it comes to stuff like that
    tmsrxzar
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    #4
    2023-11-28, 07:27 PM
    (2023-11-28, 07:18 PM)vrryan6 Wrote: Pretty sure it does, what command do i run to check? Im a bit of a linux noob when it comes to stuff like that

    https://opensource.com/article/19/6/unde...ermissions
    vrryan6
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    #5
    2023-11-28, 10:30 PM
    I've look at the passwd file in /etc and i see nothing referencing jellyfin, am I doing this wrong? Like I said linux isnt my strong suit and I know just enough to navigate but nothing else.
    tmsrxzar
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    #6
    2023-11-28, 10:44 PM
    hmm not sure how anyone else is going to know if you dont ... *shrug*

    under "normal" circumstances, jellyfin is ran as a specific user, that username is usually "jellyfin" if that username was added to your system to run jellyfin then it would be in the passwd file (where all users are)

    if you did not setup "jellyfin" as a new user to run jellyfin then did you set one up, if so what is that username, if not what username does it run under

    once you determine that, then you can check the permissions for the files jellyfin needs and make sure that whatever user that is running jellyfin also has access to those files


    it would seem to indicate if none of that was done then that's why you're having issues
    TheDreadPirate
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    #7
    2023-11-28, 11:19 PM
    Since this is a LXC container, it will depend on how you set up the container. If it is an unprivileged container, the user you run the container as will need permissions to the media folders.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    vrryan6
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    #8
    2023-11-28, 11:39 PM
    It's literally an Haos vm with jellyfin-server running as an add-on, I'll link both links.

    Here's the template for setting up the haos vm I used: https://github.com/tteck/Proxmox/blob/ma...haos-vm.sh
    And here is the repo for the home assistant jellyfin add-on: https://github.com/mdvorak/ha-addon-jellyfin
    Wish there was more I could tell you guys but I'm a bit of a pinecone I guess at this.
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