Jellyfin on Bigscreen VR

[bslaughter5]

Hello all,

I'm looking for some help connecting to my Jellyfin server via DLNA on the Bigscreen VR app. The server is working because I can connect to it via mobile app and TV's. When trying to connect via the Bigscreen VR app, it does find the Jellyfin server, but does NOT let me connect to it. When I attempt connection, it gives the following message: "Error: Path couldn't be accessed."

I'm wondering if this could be an authentication problem? Is there a way to ensure the server does not require authentication for remote connections? Any help/advice is much appreciated.

[TheDreadPirate]

Can you describe your server setup?

[bslaughter5]

Can you describe your server setup?

I'm running a server with Ubuntu 22.04.3 installed with Jellyfin 10.8.13. This server and the headset with Bigscreen VR are both on the same network.

[TheDreadPirate]

Did you open port 1900 on your server?

sudo ufw allow 1900

[bslaughter5]

Did you open port 1900 on your server?

sudo ufw allow 1900

I didn't........ I'll go test it now and update.

[bslaughter5]

Did you open port 1900 on your server?

sudo ufw allow 1900

I just opened the port, restarted the server and still getting the same result.

[TheDreadPirate]

Is UFW enabled? If you add rules but it isn't enabled it won't change anything.

And you don't have Jellyfin running in Docker, right?

[bslaughter5]

Is UFW enabled?  If you add rules but it isn't enabled it won't change anything.

And you don't have Jellyfin running in Docker, right?

UFW was not enabled. I enabled it and after rebooting the server, none of my clients could connect to the server(Phone, TV, Computer via web browser, Quest3). I disabled UFW, reboot, and back to where I was. Should I enable UFW again and troubleshoot from there?

No, I dont have it running in a Docker.

[TheDreadPirate]

sudo ufw enable
sudo ufw allow 8096
sudo ufw allow 1900
sudo ufw allow 7359

[bslaughter5]

sudo ufw enable
sudo ufw allow 8096
sudo ufw allow 1900
sudo ufw allow 7359

I was just about to provide an update and say that after allowing default port I was able to get back in. Adding 7359 now.