no transcoding (nvidia)

[s0p0rt3]

Hi guys, I have this scenario on my jellyfin server installed on my Ubuntu 24.04.2 LTS, with this graphics RTX A4000.
There is a detail, my Ubuntu is a virtual machne hosted on XCP-ng hypervsiro with the GPU passthrough, my VM recognize the Nvidia card without any problem.

I have set up my Jellyfin server with docker-compose, my container start up normally, I get access to my jellyfin server via GUI, but at the moment to play any video the Graphic card is not currently in use, no proccess is running, only cpu is handling the videos.

The same scenario occurs but Jellyfin server installed on my Dell R740p with  Ubuntu 22.04.5 LTS, with the same A4000 graphics card with the same issue en both scenarios.

Can anyone help me to solve this issue please?, I've attached the proceess that's not handling by the graphics card.

[alleycat]

Hi guys, I have this scenario on my jellyfin server installed on my Ubuntu 24.04.2 LTS, with this graphics RTX A4000.
There is a detail, my Ubuntu is a virtual machne hosted on XCP-ng hypervsiro with the GPU passthrough, my VM recognize the Nvidia card without any problem.

I have set up my Jellyfin server with docker-compose, my container start up normally, I get access to my jellyfin server via GUI, but at the moment to play any video the Graphic card is not currently in use, no proccess is running, only cpu is handling the videos.

I watched this video the other day showing how to make sure the docker container can see the gpu also. Even though he's installing the immich app it might help in your situation. The video will start at the right place.


https://youtu.be/ehX0cl3IfdA?si=Qx4cmuTeQfvlR7BQ&t=257

[s0p0rt3]

Thanks for reply.

But in the other case of Dell R740p, (non container), physical server on ubuntu 22.04.5, what can be the possible solution to it? Some suggestions to fix it?

Thanks for your attention guys!