• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting SOLVED: Jellyfin suddenly transcoding HDR to SDR on auto

     
    • 0 Vote(s) - 0 Average

    SOLVED: Jellyfin suddenly transcoding HDR to SDR on auto

    Zanzi Bizzle
    Offline

    Junior Member

    Posts: 7
    Threads: 2
    Joined: 2025 Feb
    Reputation: 0
    #1
    2025-04-20, 01:08 PM (This post was last modified: 2025-04-20, 02:26 PM by Zanzi Bizzle. Edited 3 times in total.)
    Last night I started to watch a new 4k HDR remux (~45MB/s) on my gaming/media pc (it never needs the server to transcode anything). It direct played without issues, as it should. I paused it halfway through and went to bed.
    Some different 1080p SDR content was watched on my mobile (same JF account) after I went to bed. 
    This morning I went to resume the HDR content on my gaming pc and when I clicked play JF stopped responding. I waited and tried again and the second time it just crashed JF.
    Odd but no big deal.. I restarted JF and ran the movie from the beginning (progress was lost when JF crashed for some reason) but 
    it buffered and wasn't in HDR. I checked playback info and Jellyfin reported that it's transcoding because "the video's bitrate exceeds the limit". Quality is set to 'Auto (20Mbps)' which explains why it's transcoding and not displaying HDR properly. I can manually set it to 60Mpbs and then it direct plays properly. I restarted both machines and the behavior persists.

    I also have a previous post re: my mobile devices having issues with 4k media playback; it was suggested that they're not accurately reporting their capabilities to the server. Is there maybe just an issue with my Server installation or something? 

    When I run JF on my media PC its a standalone program but my media server for whatever reason opens a web browser tab. Does that affect anything / should it be installed another way somehow?

    edit* I just realized that my server thinks my PC is connected via the internet, not home network. Which I'm sure is related. There shouldn't be any global/user restrictions in place, though. But fr why can't I delete this post while I investigate more? I don't see an option anywhere..

    After shutting everything down a second time (including both my modem and router) everything is again working as it should; Jabba the Hut is in glorious HDR. I have no idea what the problem was but the thread can be closed.
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode