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    Jellyfin Forum Support Troubleshooting Jellyfin V 10.11.3, Playback to LG TV freezes

     
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    Jellyfin V 10.11.3, Playback to LG TV freezes

    Jellyfin V 10.11.3, Playback to LG TV freezes, sometimes sporadically for a few seconds
    Highseas
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    #1
    52 minutes ago
    Jellyfin Server version 10.11.3, Installed using Windows installer

    WebOS Client Jellyfin app Version 1.2.2 on LG TV OLED65C4PUA webOS TC Version webOS25 / 10.2.1-5202

    Playback of TV shows (MP4) which have all played perfectly in the past including the ones currently failing now. The problem most likely started with V10.11.3 but i can not be certain. At Least two series (just have not tested all) have episodes which all have played fine in the past, and now a number of episodes are now freezing consistently.  They may freeze for a few seconds and then play and freeze again, most times they just freeze. The client and server seem to continue to run normally as i can simply switch to another series that plays normally. If i later return to the bad episode(s) it will again fail. 
    All the shows, including those that failed on the LG TV play normally on my PC's browser were the server resides and on an older TCL Roku TV using the Jellfin Client. 
    I used the latest version of Handbrake to re-encode the bad episode with no change unless i change the format from MP4 to MKV which then play fine. Both the Jellyfin Server and LG TV Jellyfin app were reinstalled with no changes to the symptoms.  The LOG
    .txt   FFmpeg.Remux-2025-11-23_18-17-51_f63c60b3e2fcc2a788d10a11f1f18227_38f28357.txt (Size: 42.39 KB / Downloads: 1)  is of an episode that froze several time but the timeline continued to progress, then froze and the time line stopped advancing.  Not sure if this is a Jellyfin issue, poor settings or a issue with my files.
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