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ZoThyx · 2024-07-11, 06:33 PM

(2024-07-11, 06:28 PM)theguymadmax Wrote: Do you have the movies folder cross-listed in any other library?

No Movies is the only library that I got !

TheDreadPirate · (This post was last modified: 2024-07-11, 06:35 PM by TheDreadPirate.)

Can you show me screenshots of how the library is configured?

Also, enable debug logging, restart jellyfin and rescan with "replace all".

In the container, /config/config/logging.default.json set the 3 logs levels at the top to "Debug".

Code:
{

    "Serilog": {

        "MinimumLevel": {

            "Default": "Debug",

            "Override": {

                "Microsoft": "Debug",

                "System": "Debug"

            }

        },

The log will be MUCH larger. If it doesn't fit into pastebin, zip the log file and attach it to a forum post.

ZoThyx · 2024-07-11, 07:11 PM

(2024-07-11, 06:34 PM)TheDreadPirate Wrote: Can you show me screenshots of how the library is configured?

Also, enable debug logging, restart jellyfin and rescan with "replace all".

In the container, /config/config/logging.default.json set the 3 logs levels at the top to "Debug".

Code:
{ "Serilog": { "MinimumLevel": { "Default": "Debug", "Override": { "Microsoft": "Debug", "System": "Debug" } },

The log will be MUCH larger. If it doesn't fit into pastebin, zip the log file and attach it to a forum post.

Here are the logs:
https://pastebin.com/0FxWhHz9
And the screenshot of library config :
https://cloud.chapp.dev/s/QzKCeqKreCg3pSn

TheDreadPirate · (This post was last modified: 2024-07-11, 07:27 PM by TheDreadPirate.)

I compared your output with mine when DEBUG was enabled and I'm not seeing any of the TMDB responses for images and metadata. Can you turn off IPv6 in Dashboard > Networking? Also, for testing, can you switch the library's country/region to the United States and rescan?

ZoThyx · 2024-07-11, 07:37 PM

(2024-07-11, 07:27 PM)TheDreadPirate Wrote: I compared your output with mine when DEBUG was enabled and I'm not seeing any of the TMDB responses for images and metadata. Can you turn off IPv6 in Dashboard > Networking? Also, for testing, can you switch the library's country/region to the United States and rescan?

It's already disable...

TheDreadPirate · 2024-07-11, 07:49 PM

Interesting. I keep seeing this in the log.

Code:
[INF] [156] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "2001:cafe:42::1" closed

Normally if the container wasn't able to reach TMDB due to some networking issue, Jellyfin would log that TMDB is unreachable. But I don't see that here.

From within the container, are you able to ping api.tmdb.org?

ZoThyx

(2024-07-11, 07:49 PM)TheDreadPirate Wrote: Interesting. I keep seeing this in the log.

Code:
[INF] [156] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "2001:cafe:42::1" closed

Normally if the container wasn't able to reach TMDB due to some networking issue, Jellyfin would log that TMDB is unreachable. But I don't see that here.

From within the container, are you able to ping api.tmdb.org?

Indeed, my k3s cluster uses DualStack for IP which means that the Jellyfin container has an IPv4 and an IPv6, although I restrict communication with it... I tried enabling IPv6 in the Jellyfin dashboard and scanning to see if it would work like this, but no luck. So I've disabled IPv6, but I've got the impression that there are still IPv6 requests...
The ping command is not installed in the jellyfin image, but with Curl, I get this result:

Code:
I have no name!@dep-jellyfin-595d87557-27zsp:/$ curl api.tmdb.org

<html>

<head><title>301 Moved Permanently</title></head>

<body>

<center><h1>301 Moved Permanently</h1></center>

<hr><center>openresty</center>

</body>

</html>

Maybe I've figured out why the metadata doesn't load. It has to do with IPv6, because when I curl with IPv4, I get a response from the server, but if I curl with IPv6, nothing, the request tries but can't find the way to go...

TheDreadPirate · 2024-07-11, 10:45 PM

Is there any way to turn off IPv6 entirely for just the Jellyfin container?

ZoThyx · 2024-07-11, 10:47 PM

(2024-07-11, 10:45 PM)TheDreadPirate Wrote: Is there any way to turn off IPv6 entirely for just the Jellyfin container?

I'm looking into it, but I'm not sure...
But what's the point of the IPv6 option in settings if it doesn't change the queries made?

ZoThyx · 2024-07-12, 08:29 AM

(2024-07-11, 10:45 PM)TheDreadPirate Wrote: Is there any way to turn off IPv6 entirely for just the Jellyfin container?

Thank you very much for your help. Indeed, IPv6 was blocking metadata loading, so I found a solution to stop it in the container. The problem is now solved!

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