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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Jellyfin media player

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    Jellyfin media player

    Jellyfin media player crashing
    rolanddeschain54
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    #11
    2024-10-12, 04:15 AM
    Happens on all 4k videos that I have tested (5 tested), SDR and HDR. 1080p and 720p does not seem affected.

    On the mini pc, I can let the video play from start to finish with no problem, as soon as I skip forwards or backwards the player crashes. Some videos do allow for more than one skip before crashing the player.
    If I try and watch from the saved skipped location after reopening JMP it crashes again.

    This issue does not occur on two other desktops(wired) and a laptop(wifi) that I have tried it on, which makes me think it is a Client hardware limitation of some kind.
    After crashing on the mini pc, I can play the file where it left off on the other three computers with no problem.
    TheDreadPirate
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    Posts: 15,374
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    Country:United States
    #12
    2024-10-12, 10:28 PM
    Weird. Maybe a BIOS issue? How old are the BIOS? On paper, your CPU shouldn't have an issue with the media on question.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    rolanddeschain54
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    Posts: 7
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    Joined: 2024 Oct
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    Country:United States
    #13
    2024-10-19, 04:22 PM
    Updated the Bios to the latest version, issue still occurs.

    Oh well, guess I am stuck with it.
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