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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Logs are empty

     
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    Logs are empty

    HelloMen01
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Nov
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    #1
    2024-11-27, 10:16 PM
    Hello everyone,

    i got a problem with my Jellyfin, i got some problems with transcoding of videos but i cannot solve them because the log files of jellyfin are completely empty. Even through the app or webinterface logs just show an empty website..

    It worked a few months ago but i believe an update broke something. Is there maybe a problem with rights of the jellyfin user? But it creates new files..

    For some more context:
    Jellyfin is installed through apt on Rock Pi 5c with Armbian.

    I hope this gets solved.
    Many thanks in advance
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
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    Country:United States
    #2
    2024-11-27, 11:41 PM
    What is the output of this command. If any, share the output via pastebin.

    Code:
    sudo journalctl -u jellyfin -n 200 --no-pager
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    HelloMen01
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    #3
    2024-11-28, 05:12 AM
    (2024-11-27, 11:41 PM)TheDreadPirate Wrote: What is the output of this command.  If any, share the output via pastebin.

    Code:
    sudo journalctl -u jellyfin -n 200 --no-pager

    The output is basically empty it is
    -- No entries --
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
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    #4
    2024-11-28, 04:00 PM (This post was last modified: 2024-11-28, 04:01 PM by TheDreadPirate.)
    How have you been starting Jellyfin? What command?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    HelloMen01
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Nov
    Reputation: 0
    #5
    2024-11-28, 04:16 PM
    (2024-11-28, 04:00 PM)TheDreadPirate Wrote: How have you been starting Jellyfin?  What command?

    I don't start it myself. It just starts with my server through the jellyfin-service i guess.
    I installed it through apt
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2024-11-28, 05:24 PM
    If that is the case, I don't see how journalctl didn't return anything unless your file system is a tmpfs or something.

    Code:
    sudo apt list --installed | grep jellyfin
    ls -l /var/log/jellyfin
    sudo systemctl show jellyfin
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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