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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification Media Scan dont work completly

     
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    Media Scan dont work completly

    Media Scan dont work completly
    zakalwe
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    Posts: 3
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    Joined: 2025 Mar
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    Country:Germany
    #1
    2025-03-24, 06:30 PM
    Hi, I'm having a problem where the media scan is only working to a limited extent.
    The server is running Windows 11, and the media is distributed across an older QNAP NAS that still has a USB HDD attached, the HDD/SSD of the laptop running the server, and an HDD in a Dreambox DM900.
    The USB HDD scan no longer works at all. It doesn't matter whether it's done manually or automatically every 15 minutes. Under Advanced -> Scheduled Tasks, the library scan is set to "fail." When I manually initiate the scan, it completes in less than 1 second, which is far too short to scan dozens of directories on three different systems.
    What's my problem?
    Thanks for your support
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
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    #2
    2025-03-24, 06:40 PM
    Can you share your jellyfin logs via privatebin.net?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    zakalwe
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    Threads: 1
    Joined: 2025 Mar
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    Country:Germany
    #3
    2025-03-24, 08:42 PM (This post was last modified: 2025-03-24, 08:50 PM by zakalwe. Edited 1 time in total.)
    Sure, i've send you a PM.
    I'm now having the same problem on the NAS server itself. A file I added yesterday is still not visible today. Despite scanning it multiple times and restarting the server several times.
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2025-03-24, 09:01 PM
    Which drive is the USB drive attached to your NAS? The T drive?

    Code:
    System.IO.IOException: Sie können nicht auf diesen freigegebenen Ordner zugreifen, weil der Zugriff nicht authentifizierter Gäste durch die Sicherheitsrichtlinien Ihrer Organisation blockiert werden. Diese Richtlinien helfen, Ihren PC vor unsicheren oder bösartigen Geräten im Netzwerk zu schützen. : 'T:\'

    For the English speakers following along.

    Code:
    System.IO.IOException: You cannot access this shared folder because your organization's security policies block access to unauthenticated guests. These policies help protect your PC from unsafe or malicious devices on the network. : 'T:\'
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    zakalwe
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2025 Mar
    Reputation: 0
    Country:Germany
    #5
    2025-03-25, 12:29 PM (This post was last modified: 2025-03-25, 12:33 PM by zakalwe. Edited 2 times in total.)
    No, drive T is the HHD in the Dreambox, which is not all the time online, only when we watch TV.
    The USB HDD is Drive X.
    However, nfo files and chapter images are stored in the directory on drive x, but you can't see them in the clients.
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2025-03-25, 02:28 PM
    Well, the X Drive is also unavailable.

    Code:
    [2025-03-23 02:57:33.391 +01:00] [ERR] [21] Emby.Server.Implementations.IO.LibraryMonitor: Error in Directory watcher for: "X:\Serien"
    System.ComponentModel.Win32Exception (64): Der angegebene Netzwerkname ist nicht mehr verfügbar.

    Same with Y and Z.

    Code:
    [2025-03-23 22:12:58.052 +01:00] [ERR] [15] Emby.Server.Implementations.IO.LibraryMonitor: Error in Directory watcher for: "Y:\Musik"
    System.ComponentModel.Win32Exception (64): Der angegebene Netzwerkname ist nicht mehr verfügbar.
    ......
    [2025-03-23 18:44:01.423 +01:00] [ERR] [21] Emby.Server.Implementations.IO.LibraryMonitor: Error in Directory watcher for: "Z:\vids\Dokus"
    System.ComponentModel.Win32Exception (64): Der angegebene Netzwerkname ist nicht mehr verfügbar.

    Definitely a lot going wrong.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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