Missing video files

[jamesyk]

Totally baffled with this.  I have a samba share folder mounted as /mnt/{app we don't talk about - TDP}.  All of the content is downloaded into this folder.  I then move it to a folders called /mnt/{app we don't talk about - TDP}/Music for the music and /mnt/{apps we don't talk about - TDP}/TV Shows for the tv episodes.  I can view all of the music via jellyfin perfectly.  With the TV Shows library, I can only view the folder structure in the TV Shows but none of the files are displayed.  The permissions were 755 but just changed temporarily to 777 to see if it was a permissions issue but this didn't help.  I have followed the folder structure as shown in the FAQ.  There is no errors in the logs either, so not sure what else I can try ?

[TheDreadPirate]

Changing permissions from the client does nothing useful. You need to add "noperm" to the fstab mount options.

[jamesyk]

Changing permissions from the client does nothing useful.  You need to add "noperm" to the fstab mount options.

Its not the permissions as its set to 777, this was done in the linux container itself?  My music folder is /mnt/{apps we don't talk about - TDP}/music and tv shows is /mnt/{apps we don't talk about - TDP}/tvshows Both have the same permissions and I can read, write and add files to the folders.

[TheDreadPirate]

Which folder did you add to the TV Shows library root? The "tvshows" folder? How are your shows organized within?

[jamesyk]

Which folder did you add to the TV Shows library root?  The "tvshows" folder?  How are your shows organized within?

Yes I added the /mnt/{apps we don't talk about - TDP}/tvshows folder as the library root.

I have the folders setup as tvshows -> Series Name (Year) -> SeasonXX

I have also renamed the files within the season to be Series Name - SXXEXX 

Have tried several variations on this and doesn't seem to matter what format I put them in. I can traverse the folder structure in jellyfin but there are no video files showing.

[TheDreadPirate]

Can you share your full Jellyfin log via privatebin.net?

[jamesyk]

Can you share your full Jellyfin log via privatebin.net?

Rebooted the jellyfin lxc twice today.  The only 2 lines in the log are 

Code:

[2025-03-31 14:52:40.262 +01:00] [WRN] The WebRootPath was not found: "/var/lib/jellyfin/wwwroot". Static files may be unavailable.

[2025-03-31 15:06:50.683 +01:00] [WRN] The WebRootPath was not found: "/var/lib/jellyfin/wwwroot". Static files may be unavailable.

[TheDreadPirate]

Did your LXC run out of disk space recently? Another user had a similar issue, including the lack of logging, after their LXC ran out of disk space.

[jamesyk]

Did your LXC run out of disk space recently?  Another user had a similar issue, including the lack of logging, after their LXC ran out of disk space.

No it was only created a few days ago.  Currently sitting at disk usage of 2Gb out of a possible 8Gb.  I might try and setup another container to see if I can get the videos to show

[jamesyk]

Very strange. Created a new jellyfin lxc and set the video libary exactly the same as the other container and it is working perfectly. No idea what is up with the older one !!