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    Jellyfin Forum Support Troubleshooting Movie with a massive audio delay

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    Movie with a massive audio delay

    FatMax1492
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    #1
    2024-11-17, 04:14 PM
    Hey all,

    I have a movie that plays with a massive audio delay in Jellyfin. Here are its specifications: https://pastebin.com/i2ggUR4B

    Basically, when two people are talking, the camera pans to the second person when the first person still has two lines to say.

    This happens on all the four audio formats the movie has.


    I can play the movie fine on a different device with VLC through a shared folder.

    The logs are here: https://filetransfer.io/data-package/Q5VdqLbm#link


    Is there anything I may have missed why Jellyfin refuses to play it correctly?
    TheDreadPirate
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    #2
    2024-11-17, 04:56 PM
    Which Jellyfin client?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    FatMax1492
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    #3
    2024-11-17, 05:09 PM
    I'm playing on webclient

    Streaming happens from a Windows 10 machine
    TheDreadPirate
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    #4
    2024-11-17, 08:08 PM (This post was last modified: 2024-11-18, 03:35 PM by TheDreadPirate. Edited 1 time in total.)
    Can you try remuxing the file manually and test the new file? In a powershell or command prompt.

    Code:
    ffmpeg -fflags +genpts+igndts -i "K:\Media\Movies\Founding of an Army (2017)\The Founding of An Army_t01.mkv" -map 0 -codec copy -max_muxing_queue_size 2048 -max_interleave_delta 0 -avoid_negative_ts disabled newFile.mkv
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    FatMax1492
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    #5
    2024-11-18, 02:30 PM
    I got these errors: https://imgur.com/TzwSSeY
    TheDreadPirate
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    #6
    2024-11-18, 03:35 PM (This post was last modified: 2024-11-18, 03:35 PM by TheDreadPirate.)
    I edited my ffmpeg command. I missed the dash before "max_muxing_queue_size".

    Try again.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    FatMax1492
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    Posts: 47
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    Joined: 2024 Aug
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    #7
    2024-11-18, 04:27 PM
    It's running! I'll update you once it's done
    FatMax1492
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    #8
    2024-11-18, 05:22 PM (This post was last modified: 2024-11-18, 05:27 PM by FatMax1492. Edited 1 time in total.)
    It's done.

    The new file made by ffmpeg still has the delay unfortunately.
    TheDreadPirate
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    #9
    2024-11-18, 06:04 PM
    Let's try pre-transcoding the audio. This setup should direct play on the client.

    Code:
    ffmpeg -fflags +genpts+igndts -i "K:\Media\Movies\Founding of an Army (2017)\The Founding of An Army_t01.mkv" -map 0 -c:v copy -c:a libopus -ac 2 -c:s copy -max_muxing_queue_size 2048 -max_interleave_delta 0 -avoid_negative_ts disabled newFile.mkv

    Also, I forgot to ask if this issue happens on any other client? Or just the browser client in Windows?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    FatMax1492
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    Junior Member

    Posts: 47
    Threads: 10
    Joined: 2024 Aug
    Reputation: 0
    #10
    2024-11-18, 06:21 PM (This post was last modified: 2024-11-18, 06:37 PM by FatMax1492. Edited 2 times in total.)
    It doesn't happen on the integrated player on Android. My laptop is pretty old so that may be the cause. This is the only movie it happens with, though.

    Even when I put it on 360p the audio is desynched.
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