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    Jellyfin Forum Support Troubleshooting Movies have disappeared from Jellyfin, but files still exist

     
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    Movies have disappeared from Jellyfin, but files still exist

    MediaBrowser.Controller.Entities.BaseItem: Unable to find linked item at path
    SteveDinn
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    Junior Member

    Posts: 9
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    Joined: 2023 Jun
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    #1
    2024-06-02, 02:29 PM
    Hey everyone.

    I went looking to watch some Star Wars this weekend, but I found that my movies were suddenly no longer showing up in the search results. After searching, I found a bunch of errors like "Unable to find linked item at path" in the docker container logs, all for files that would have matched my search terms of "Star Wars". The client app is irrelevant, it happens in every one I've tried (android TV, web, android), even FinDroid.
    - I verified that the files were still in the mounted volume, and were still playable via MPV
    - I verified that the files were still accessible by the jellyfin container by running ffprobe on them from inside the container -- all good.

    All of these movies were showing up correctly and playable as of last week. I don't know what would have happened.

    I noticed that some other results for this log entry have mentioned that it might have something to do with collections. I did have these movies in a "Star Wars" collection, so I deleted the collection and re-scanned my folder, but it had no effect.

    Following are my system configuration and my logs

    Debian 11 x64
    Docker container
    Jellyfin 10.9.4
    My media volume is mounted as read-only, and metadata is stored in its own folder



    app_1  | [11:13:22] [WRN] [279] MediaBrowser.Controller.Entities.BaseItem: Unable to find linked item at path /media/Movies/Sci Fi & Fantasy/Star Wars/1. Prequel Trilogy/Star Wars Ep. 1 - The Phantom Menace (1999).1080p.bluray.mkv
    app_1  | [11:13:22] [WRN] [279] MediaBrowser.Controller.Entities.BaseItem: Unable to find linked item at path /media/Movies/Sci Fi & Fantasy/Star Wars/1. Prequel Trilogy/Star Wars Ep. 2 - Attack of the Clones (2002).1080p.bluray.mkv
    app_1  | [11:13:22] [WRN] [279] MediaBrowser.Controller.Entities.BaseItem: Unable to find linked item at path /media/Movies/Sci Fi & Fantasy/Star Wars/1. Prequel Trilogy/Star Wars Ep. 3 - Revenge of the Sith (2005).1080p.bluray.mkv
    app_1  | [11:13:22] [WRN] [279] MediaBrowser.Controller.Entities.BaseItem: Unable to find linked item at path /media/Movies/Sci Fi & Fantasy/Star Wars/2. Original Trilogy/Star Wars Ep. 4 - A New Hope (1977).1080p.bluray.mkv
    app_1  | [11:13:22] [WRN] [279] MediaBrowser.Controller.Entities.BaseItem: Unable to find linked item at path /media/Movies/Sci Fi & Fantasy/Star Wars/2. Original Trilogy/Star Wars Ep. 5 - The Empire Strikes Back (1980).1080p.bluray.mkv
    app_1  | [11:13:22] [WRN] [279] MediaBrowser.Controller.Entities.BaseItem: Unable to find linked item at path /media/Movies/Sci Fi & Fantasy/Star Wars/2. Original Trilogy/Star Wars Ep. 6 - Return of the Jedi (1983).1080p.bluray.mkv
    app_1  | [11:13:22] [WRN] [279] MediaBrowser.Controller.Entities.BaseItem: Unable to find linked item at path /media/Movies/Sci Fi & Fantasy/Star Wars/3. Sequel Trilogy/Star Wars Ep. 7 - The Force Awakens (2015).1080p.bluray.x264.mkv
    app_1  | [11:13:22] [WRN] [279] MediaBrowser.Controller.Entities.BaseItem: Unable to find linked item at path /media/Movies/Sci Fi & Fantasy/Star Wars/3. Sequel Trilogy/Star Wars Ep. 8 - The Last Jedi (2017).1080p.bluray.x264.mkv
    app_1  | [11:13:22] [WRN] [279] MediaBrowser.Controller.Entities.BaseItem: Unable to find linked item at path /media/Movies/Sci Fi & Fantasy/Star Wars/3. Sequel Trilogy/Star Wars Ep. 9 - The Rise of Skywalker.2020.1080p.web-dl.x264.mkv
    app_1  | [11:13:22] [WRN] [279] MediaBrowser.Controller.Entities.BaseItem: Unable to find linked item at path /media/Movies/Sci Fi & Fantasy/Star Wars/2. Original Trilogy/Star Wars Ep. 4 - A New Hope (1977).1080p.bluray.mkv
    app_1  | [11:13:22] [WRN] [279] MediaBrowser.Controller.Entities.BaseItem: Unable to find linked item at path /media/Movies/Sci Fi & Fantasy/Star Wars/2. Original Trilogy/Star Wars Ep. 5 - The Empire Strikes Back (1980).1080p.bluray.mkv
    app_1  | [11:13:22] [WRN] [279] MediaBrowser.Controller.Entities.BaseItem: Unable to find linked item at path /media/Movies/Sci Fi & Fantasy/Star Wars/1. Prequel Trilogy/Star Wars Ep. 1 - The Phantom Menace (1999).1080p.bluray.mkv
    app_1  | [11:13:22] [WRN] [279] MediaBrowser.Controller.Entities.BaseItem: Unable to find linked item at path /media/Movies/Sci Fi & Fantasy/Star Wars/1. Prequel Trilogy/Star Wars Ep. 2 - Attack of the Clones (2002).1080p.bluray.mkv
    app_1  | [11:13:22] [WRN] [279] MediaBrowser.Controller.Entities.BaseItem: Unable to find linked item at path /media/Movies/Sci Fi & Fantasy/Star Wars/1. Prequel Trilogy/Star Wars Ep. 3 - Revenge of the Sith (2005).1080p.bluray.mkv
    app_1  | [11:13:22] [WRN] [279] MediaBrowser.Controller.Entities.BaseItem: Unable to find linked item at path /media/Movies/Sci Fi & Fantasy/Star Wars/2. Original Trilogy/Star Wars Ep. 6 - Return of the Jedi (1983).1080p.bluray.mkv
    app_1  | [11:13:22] [WRN] [279] MediaBrowser.Controller.Entities.BaseItem: Unable to find linked item at path /media/Movies/Sci Fi & Fantasy/Star Wars/3. Sequel Trilogy/Star Wars Ep. 7 - The Force Awakens (2015).1080p.bluray.x264.mkv
    app_1  | [11:13:22] [WRN] [279] MediaBrowser.Controller.Entities.BaseItem: Unable to find linked item at path /media/Movies/Sci Fi & Fantasy/Star Wars/3. Sequel Trilogy/Star Wars Ep. 8 - The Last Jedi (2017).1080p.bluray.x264.mkv
    app_1  | [11:13:22] [WRN] [279] MediaBrowser.Controller.Entities.BaseItem: Unable to find linked item at path /media/Movies/Sci Fi & Fantasy/Star Wars/3. Sequel Trilogy/Star Wars Ep. 9 - The Rise of Skywalker.2020.1080p.web-dl.x264.mkv
    Efficient_Good_5784
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    #2
    2024-06-02, 02:59 PM
    Your issue may be related to this: https://github.com/jellyfin/jellyfin/issues/11916
    SteveDinn
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    Posts: 9
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    Joined: 2023 Jun
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    #3
    2024-06-02, 11:13 PM
    It doesn't sound like this issue to me because these are movies, and seasons have nothing to do with it. They are in a library that is marked as "Movies".
    TheDreadPirate
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    Country:United States
    #4
    2024-06-03, 12:20 AM
    Can you share the full jellyfin log via pastebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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