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    Jellyfin Forum Support Troubleshooting Movies stop playing

     
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    Movies stop playing

    Movie stops playing and it show me the background image
    robinmonolife
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    #1
    2025-03-01, 08:31 PM (This post was last modified: 2025-03-02, 02:50 PM by robinmonolife. Edited 3 times in total.)
    I can watch the movie just fine then randomly its stops playing and it just show the player and the background image, and i have to manually exit the media player and start the movie from start.
    Jellyfin is on a truenas server

    https://privatebin.net/?244f861547eb4c97...VPBNhF6NL9
    Jellyfin 10.10.6
    truenas Scale 24.10.2
    bitmap
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    #2
    2025-03-02, 01:26 AM
    Could you post your ffmpeg log that matches this issue? Or recreate it and grab the most recent ffmpeg log. These are in the same spot as the Jellyfin log (Dashboard > Logs).
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

    [Image: AIL4fc84QG6uSnTDEZiCCtosg7uAA8x9j1myFaFs...qL0Q=w2400]
    robinmonolife
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    #3
    2025-03-02, 04:36 AM
    ok i run a new test and hers are the result
    Logg file: https://privatebin.net/?ef124fe0a632c991...auM9bAwwRD
    and transcode
    https://privatebin.net/?9ac0aa3a85a8f8b0...PBLTBEuCxC
    TheDreadPirate
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    #4
    2025-03-02, 04:43 PM
    The transcode finishes the entire movie and I don't see any logs about the transcode files being deleted until the server received a "playback stopped" report from your browser.

    Is the computer going to sleep or something due to inactivity?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    robinmonolife
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    #5
    2025-03-06, 04:46 PM
    Well i have run some test and its not that. Confused-face
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