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    Jellyfin Forum Support Troubleshooting Movies stop playing

     
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    Movies stop playing

    Movie stops playing and it show me the background image
    robinmonolife
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    #1
    2025-03-01, 08:31 PM (This post was last modified: 2025-03-02, 02:50 PM by robinmonolife. Edited 3 times in total.)
    I can watch the movie just fine then randomly its stops playing and it just show the player and the background image, and i have to manually exit the media player and start the movie from start.
    Jellyfin is on a truenas server

    https://privatebin.net/?244f861547eb4c97...VPBNhF6NL9
    Jellyfin 10.10.6
    truenas Scale 24.10.2
    bitmap
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    #2
    2025-03-02, 01:26 AM
    Could you post your ffmpeg log that matches this issue? Or recreate it and grab the most recent ffmpeg log. These are in the same spot as the Jellyfin log (Dashboard > Logs).
    Jellyfin 10.11.10 Official Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

    [Image: AP1GczPBda58ILsKKDCRtSyY9IlUsAPsBNpv5sNY...-h100-s-no]
    robinmonolife
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    #3
    2025-03-02, 04:36 AM
    ok i run a new test and hers are the result
    Logg file: https://privatebin.net/?ef124fe0a632c991...auM9bAwwRD
    and transcode
    https://privatebin.net/?9ac0aa3a85a8f8b0...PBLTBEuCxC
    TheDreadPirate
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    #4
    2025-03-02, 04:43 PM
    The transcode finishes the entire movie and I don't see any logs about the transcode files being deleted until the server received a "playback stopped" report from your browser.

    Is the computer going to sleep or something due to inactivity?
    Jellyfin 12.2 (Docker)
    Debian 13 w/Xanmod amd64v3 LTS kernel
    AMD Ryzen 5500 w/32GB DDR4
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    ZFS Storage pool
        vdev1 - 6x WD Red Pro 6TB CMR in RAIDZ1
        vdev2 - 3x WD Red Pro 18TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    robinmonolife
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    #5
    2025-03-06, 04:46 PM
    Well i have run some test and its not that. Confused-face
    oixambre
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    #6
    2025-07-30, 09:36 PM
    Hello,
    It turns out that I have exactly the same config and the same issue, did you find a fix ?
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