Music library playback issues

[Slum_Shpongle]

Hello there, i

I'm having some issues with Jellyfin on my music library, the problem being on my Android box, from what i could figure, it does not play any MP3 with "Sample rate 48000 Hz". I can play with in my computer using my browser, and on my phone as well, it plays fine, on my Android box it does not play, no error nothing, the track just doesn't start. I have some other file on PCM format, at 48000 Hz and it plays fine on my Box, so i guess the problem is on the MP3?! 
What am i doing wrong, any setting i need to change, any help would be appreciated.



Plays fine



Doesn't play


Thanks in advance.

[TheDreadPirate]

What server version are you running? And what version of the android app?

Can you share your jellyfin logs via privatebin.net?

[Slum_Shpongle]

What server version are you running?  And what version of the android app?

Can you share your jellyfin logs via privatebin.net?

Server



Android TV app version




Paste Bin

I posted the audio part, you can see the "Stopped at "0" ms", the audio doesn't start on Android TV.


Appreciate your help.

[TheDreadPirate]

I'm not able to reproduce. Converted an 44.1Khz song to a 48Khz MP3 and it played fine. Both with and without ffmpeg as the decoder. I tried mixing around a few other settings, but couldn't reproduce on my CCwGTV 4K.

Can you try playing this song on another client? Like a browser and see if the problem is the file itself? Perhaps it is corrupt?

[Slum_Shpongle]

It plays fine on Jellyfin on my cellphone and using Jellyfin in my browser. I only have problems playing the files on Android TV.

Edit: I´m going to try and convert the sample rate and try it again.

[gnattu]

We have also received some user reports about when mp3 being selected as the transcoding codec the video has no sound on Firestick users as well, and the source of those files tends to have a 48Khz sample rate.

@theguymadmax can you verify that if this is the case? If so the mysterious "no audio when transcoding to mp3 but works fine with aac" behavior could find an explanation

[Slum_Shpongle]

Converted one of the tracks to 44100Hz and now it plays...so clearly the issue is with 48Hz, i really don't get it.

[gnattu]

> i really don't get it

It is normal that the codec support implemented in those thing have some kind of quirks, even for common codecs like mp3.

[theguymadmax]

Couldn't replicate it either.  48000Hz mp3 played directly without issue.

Server:10.10.5
ATV: .18.4
Device: Firestick 4k 2nd gen

Audio
Title: MP3 - Stereo
Codec: MP3
AVC: No
Layout: stereo
Channels: 2 ch
Bitrate: 320 kbps
Sample rate: 48000 Hz
Default: No
Forced: No
External: No

@Slum_Shpongle What android device/model number are you using?

[Slum_Shpongle]

Couldn't replicate it either.  48000Hz mp3 played directly without issue.

Server:10.10.5
ATV: .18.4
Device: Firestick 4k 2nd gen

Audio
Title: MP3 - Stereo
Codec: MP3
AVC: No
Layout: stereo
Channels: 2 ch
Bitrate: 320 kbps
Sample rate: 48000 Hz
Default: No
Forced: No
External: No

@Slum_Shpongle What android device/model number are you using?

I have tried on two different boxes, Mecool KM2 Plus and Strong Leap S3+. The files don't play on either of them. I guess my best choice is to convert those albums to 44.1khz