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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting New User cannot acces media

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    New User cannot acces media

    zoOe
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    Posts: 13
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    Joined: 2023 Sep
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    #11
    2025-01-02, 05:23 AM
    jellyfin-ffmpeg7/unbekannt,now 7.0.2-7-jammy amd64 [Installiert,automatisch]
    jellyfin-server/unbekannt,now 10.10.3+ubu2204 amd64 [Installiert,automatisch]
    jellyfin-web/unbekannt,now 10.10.3+ubu2204 all [Installiert,automatisch]
    jellyfin/unbekannt,now 10.10.3+ubu2204 all [installiert]
    TheDreadPirate
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    #12
    2025-01-02, 03:04 PM
    I am out of ideas, honestly. Reinstall? Backup /var/lib/jellyfin before doing so.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    zoOe
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    #13
    2025-01-02, 03:56 PM (This post was last modified: 2025-01-02, 04:09 PM by zoOe. Edited 2 times in total.)
    I changed the tag to "YYY" and thats what the kids profile is now allowed - its working. I dont know why, but this is ok for me, as i edit all the movies & shows my kids should be allowed to watch by hand anyway Grinning-face


    Edit: No, its just working for series, but not for movies. Is it safe to reinstall when doing a backup for /var/lib/jellyfin? I have a really huge database which took me 5 days to scrape. I do not want to do that again.
    TheDreadPirate
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    #14
    2025-01-02, 04:02 PM
    What was the tag before?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    zoOe
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    Posts: 13
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    Joined: 2023 Sep
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    #15
    2025-01-02, 04:54 PM (This post was last modified: 2025-01-02, 04:54 PM by zoOe. Edited 1 time in total.)
    Tag was "Kids", but i did not test it with series. I saw 2 movies which had a "kids" tag (they have been in recently added for the kids user, but also not accessible), so i decided to change the tag to something different which is exclusivly for my particular case.

    As it works now with series might be by accident, i did not test it before. Log just shows the login of "Kids" user, but nothing else
    TheDreadPirate
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    #16
    2025-01-02, 05:35 PM
    I wonder if "Kids" is a reserved tag or something. Triggering something else in Jellyfin.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    zoOe
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    Posts: 13
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    Joined: 2023 Sep
    Reputation: 0
    #17
    2025-01-02, 06:15 PM
    Tested with "Kids" again, working in series only 🤷🏼‍♂️
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