newbie: avi video source error in ubuntu

[justtrife]

converted from windows 11 to Ubuntu and got everything back up and running and realized that some movies / TV shows would throw the error "Source error(org.jellyfin.mobile)" and after having a few users help me suss out the issue, it appears to only be avi files that are throwing the error, of course windows never had an error which leads me to believe this could possibly be a code issue maybe?  kind of new to this and just looking to be pointed in the right direction, any help is greatly appreciated, I have provided a link to one of the transcoding logs.

https://pastebin.com/aDJW8573

[Generator]

AVI files aren't a good container for streaming, the best option is to convert to mp4 or MKV

Example to find and convert all avi files to mp4.
Replace "/path/to/directory" with current directory

Code:

find /path/to/directory -type f -name "*.avi" | while read -r file; do
    ffmpeg -fflags +genpts -i "$file" -c copy "${file%.avi}.mp4"
done

This will create a copy of all avi files in mp4

[Fate]

converted from windows 11 to Ubuntu and got everything back up and running and realized that some movies / TV shows would throw the error "Source error(org.jellyfin.mobile)" and after having a few users help me suss out the issue, it appears to only be avi files that are throwing the error, of course windows never had an error which leads me to believe this could possibly be a code issue maybe?  kind of new to this and just looking to be pointed in the right direction, any help is greatly appreciated, I have provided a link to one of the transcoding logs.

https://pastebin.com/aDJW8573

What kind of CPU /GPU do you have in the jellyfin server?

Issue seems you have selected the wrong hardware acceleration method.