Not enough metadata

[andyr]

Metadata like Director sometimes / often but not always isn't pulled in from TMDB, even though it exists.

I thought maybe it's due to rate limiting because I've recently rebuilt my whole system with lots of calls out to it. But I doubt rate limiting would extend to ignoring some of the data - surely it's all or nothing?

Is there a way to force that info to be pulled? It affects a lot of my files, I don't want to have add that metadata manually.

JF version 10.10.3 (latest)
Running on a new mac mini os 15.2 (latest)




Just to labour the point, that data does exist: https://www.themoviedb.org/movie/792307-poor-things

[TheDreadPirate]

Can you try refreshing the metadata and selecting "Find missing metadata"? Make sure you ctrl+f5 after that finishes to make sure you aren't viewing a cached page.

If that doesn't work, share your jellyfin log via pastebin so we can see if there are any errors from this refresh in the log.

[andyr]

Thanks

I ran that and it didn't appear to address the issue. Log data at ... (to follow)

[andyr]

Log data here: https://pastebin.com/qAqNh0rL

It was too big for Pastebin so I chopped the middle out.

Thanks again for engaging

[TheDreadPirate]

What order do you have the metadata providers in for this library?

[andyr]

ahhhhhh! bingo yes thank you - I removed providers from the lists and it seems to be doing what I was expecting now.

Thank youuuuuuuuuuu!

[TheDreadPirate]

I figured it was that once I saw you had the TVDB plugin installed. I checked the listing for Poor Things in TVDB and it doesn't appear to have a director listing, but TMDB did.

[andyr]

amazing, thanks again