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    Jellyfin Forum Support Troubleshooting Not recording watched progess with videos with multiple versions

     
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    Not recording watched progess with videos with multiple versions

    jmvbrown
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    Posts: 41
    Threads: 6
    Joined: 2024 Jun
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    #1
    2025-04-17, 02:40 PM
    I've noticed that if I have different versions of a show or movie and if that isn't the default version that shows up, it won't show the progress sync unless it is the default version. For example, today I started watch survivor with my 1080p version. When I exited the show, the progress does not show up on continued watching. If I go to the Season Episode view, it also does not show up, but if I click an episode in the season then scroll over to the episode I am watching, it shows the episode watched progress. When I click on it, it defaults to the 720p version and I click play it resumes from the progress. Any idea why that is or how to fix it?


    Attached Files Thumbnail(s)
               
    Jellyfin 10.10.7
    Unraid 7.0.0
    Intel i5 12400 on MACHINIST B660-Windwalker ITX
    32 GB DDR4-3600
    TheDreadPirate
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    Posts: 15,375
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    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2025-04-17, 03:27 PM
    I'm not able to reproduce on 10.10.7. Is your signature accurate? Are you still using 10.10.3? However, I do not see anything in the change logs since 10.10.3 that would indicate this was an issue that was fixed.

    Are you using NFOs to track progress?

    Dashboard > Libraries > NFO settings > Save user watch data to NFO files for
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    jmvbrown
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    Junior Member

    Posts: 41
    Threads: 6
    Joined: 2024 Jun
    Reputation: 0
    #3
    2025-04-17, 05:57 PM
    It is not correct. It is on 10.10.7. I am not using nfo to track progress.
    Jellyfin 10.10.7
    Unraid 7.0.0
    Intel i5 12400 on MACHINIST B660-Windwalker ITX
    32 GB DDR4-3600
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2025-04-17, 06:50 PM
    Can you reproduce the problem then share your jellyfin log via privatebin.net?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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