SOLVED: NVENC Encoding Issues Error 225/218

[mfb]

Recently moved to Jellyfin from Plex and running into issues getting hardware encoding to work.

Specs
Dual E5-2690 v3
Quadro M4000
Ubuntu 24.04.2 LTS 
Not using docker
Jellyfin Version 10.10.7
ffmpeg version 7.1.1-Jellyfin

nvidia-smi 



Jellyfin Log

https://pastebin.com/gGNSXbta

ffmpeg Log

https://pastebin.com/zJ17BnxH

Is there an issue with M4000 not supporting the format? Or is something else causing the issue.

[nyanmisaka]

M4000 does not support AV1 and your NVIDIA driver installation is incomplete.

> [hevc @ 0x5d55c36b22c0] Cannot load libnvcuvid.so.1
> [hevc @ 0x5d55c36b22c0] Failed loading nvcuvid.

https://jellyfin.org/docs/general/post-i...linux-host

[mfb]

M4000 does not support AV1 and your NVIDIA driver installation is incomplete.

> [hevc @ 0x5d55c36b22c0] Cannot load libnvcuvid.so.1
> [hevc @ 0x5d55c36b22c0] Failed loading nvcuvid.

https://jellyfin.org/docs/general/post-i...linux-host

Thank you! Swapped in an arc card and everything is working great.