• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting One particular show will not show up in library

     
    • 0 Vote(s) - 0 Average

    One particular show will not show up in library

    One show refuses to index
    volcs0
    Offline

    Junior Member

    Posts: 31
    Threads: 8
    Joined: 2023 Dec
    Reputation: 0
    Country:United States
    #1
    2023-12-17, 05:50 AM (This post was last modified: 2023-12-17, 06:00 AM by TheDreadPirate. Edited 2 times in total.)
    This is an odd one.

    I have several thousand shows, and one show will not show up in my library, no matter what I try.
    (I don't think it's important, but the show is "Reacher")

    My folder structure is:

    Reacher (2022)
      - Season 01
          - Reacher - S01E01 - Welcome to Margrave.mkv
          - etc.
      - Season 02

    I've rescanned for changed and new shows several times. 
    I have not used the option that re-writes all metadata.
    I made sure the folder and files have the correct owner, group, and permissions.
    I tried deleting and re-creating the folder (scanning the library in between).
    I used Filebot to re-write all the metadata.
    I can see in the Jellyfin logs that Jellyscrub is analyzing and writing the trickplay files.

    The show does not show up in the library, metadata view, or via search.

    Platform:
    unRAID 6.12.4
    Jellyfin: 10.8.13

    Thank you for the help.
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2023-12-17, 06:00 AM
    Do you happen to have a .ignore file in the directory? No ACLs on the directories?

    Can you share your log with us?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    volcs0
    Offline

    Junior Member

    Posts: 31
    Threads: 8
    Joined: 2023 Dec
    Reputation: 0
    Country:United States
    #3
    2023-12-17, 02:22 PM (This post was last modified: 2023-12-17, 06:38 PM by TheDreadPirate. Edited 1 time in total.)
    (2023-12-17, 06:00 AM)TheDreadPirate Wrote: Do you happen to have a .ignore file in the directory?  No ACLs on the directories?

    No .ignore and no ACL that I'm aware of. 
    I'm not sure how to check. getfacl is not available as a command in the Docker, but I'd be surprised, since I've never set any ACLs (I don't even know how).

    Can you share your log with us?

    I did a scan update this morning. Here are the logs:
    https://justpaste.it/ar342

    Thanks for any help and advice.
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2023-12-17, 06:40 PM
    That log expired already. Try again?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    volcs0
    Offline

    Junior Member

    Posts: 31
    Threads: 8
    Joined: 2023 Dec
    Reputation: 0
    Country:United States
    #5
    2023-12-17, 08:22 PM
    (2023-12-17, 06:40 PM)TheDreadPirate Wrote: That log expired already.  Try again?

    PM'd you the log.

    Thanks for your help.
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2023-12-17, 09:05 PM
    What is the library type?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    volcs0
    Offline

    Junior Member

    Posts: 31
    Threads: 8
    Joined: 2023 Dec
    Reputation: 0
    Country:United States
    #7
    2023-12-18, 04:41 AM
    (2023-12-17, 09:05 PM)TheDreadPirate Wrote: What is the library type?

    TV shows - is that what you mean?
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #8
    2023-12-18, 05:10 PM
    Ok. I'm not sure what is going on with the info you provided. I don't see any activity related to this show in your log, except you (I'm assuming) using the search function to find it.

    Can you show me the full folder and file names for this show? And the permissions?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    volcs0
    Offline

    Junior Member

    Posts: 31
    Threads: 8
    Joined: 2023 Dec
    Reputation: 0
    Country:United States
    #9
    2023-12-18, 05:36 PM
    (2023-12-18, 05:10 PM)TheDreadPirate Wrote: Ok.  I'm not sure what is going on with the info you provided.  I don't see any activity related to this show in your log, except you (I'm assuming) using the search function to find it.

    Can you show me the full folder and file names for this show?  And the permissions?

    See attached.
    Thanks.


    Attached Files Thumbnail(s)
       
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode