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    Jellyfin Forum Support Troubleshooting Playback Error with music Collections and Playlists

     
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    Playback Error with music Collections and Playlists

    Apprehensive_Ask3910
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    Posts: 2
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    Joined: 2023 Nov
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    #1
    2023-11-06, 11:42 AM
    New to Jellyfin, setup sever today, and whenever I try to play music collections or playlists on either web client or Android app, I get the message "This client isn't compatible with the media and the server isn't sending a compatible media format."
    Tried playing different albums in collections separately - everything is working. Tried playing FLAC files separately - works as well. Anything I missed in the settings or maybe it's a known bug? Any help appreciated.
    On PC it also show the loading wheel overlayed over the error.


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    TheDreadPirate
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    #2
    2023-11-06, 02:14 PM
    Can you share your logs with us?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Apprehensive_Ask3910
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    #3
    2023-11-06, 04:48 PM (This post was last modified: 2023-11-06, 04:51 PM by Apprehensive_Ask3910. Edited 1 time in total.)
    (2023-11-06, 02:14 PM)TheDreadPirate Wrote: Can you share your logs with us?

    Yeah, hi, I'm the same person who asked about it on Discord today. How can i upload the logs here?
    TheDreadPirate
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    Posts: 15,374
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    Reputation: 460
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    #4
    2023-11-06, 05:21 PM
    Upload them to sourcebin, or another paste bin like site, and link back here. Redact any WAN IPs.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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