Yesterday, 08:54 AM
Hi everyone,
I'm running into an issue when watching certain movies through Jellyfin, and I'm hoping someone can help or point me in the right direction.
Problem Description
I watched my second movie on my new Jellyfin System, this time playback stopped at irregular intervals — first after about 40 minutes, then again roughly every 5 minutes.
After each stop, I had to exit the playback and restart the movie.
In the admin dashboard, I saw that the audio track was incompatible with the client device (LG TV WebOS App), so Jellyfin transcodes the audio stream.
(The movie I watched the day before was without any transcoding and ran without any problems.)
However:
System Details
Logs
I didn’t find much in the logs, except for a recurring line:
out#0/hls
I’m not sure if that’s related, but it was logged around the time playback dropped.
Questions
Any advice or suggestions would be greatly appreciated! Let me know if you need full logs or more system details. Thanks!
I'm running into an issue when watching certain movies through Jellyfin, and I'm hoping someone can help or point me in the right direction.
Problem Description
I watched my second movie on my new Jellyfin System, this time playback stopped at irregular intervals — first after about 40 minutes, then again roughly every 5 minutes.
After each stop, I had to exit the playback and restart the movie.
In the admin dashboard, I saw that the audio track was incompatible with the client device (LG TV WebOS App), so Jellyfin transcodes the audio stream.
(The movie I watched the day before was without any transcoding and ran without any problems.)
However:
- Server load was low throughout (CPU, disk, and network usage all normal)
- Even after the audio transcode was fully completed, the playback continued to stop repeatedly
System Details
- Jellyfin Version: 10.10.7
- Server OS: Windows 10 Enterprise
- CPU: Intel Xeon E3-1271 v3 @ 3.60GHz
- RAM: 16 GB
- Storage: Server and transcoding cache both run on SSD
- Client: LG TV (native WebOS Jellyfin App)
- Transcoding settings: Default, untouched
- Normal playback method: Direct Play over local network
- Media file: 1080p x264 with DTS Audio
Logs
I didn’t find much in the logs, except for a recurring line:
out#0/hls
I’m not sure if that’s related, but it was logged around the time playback dropped.
Questions
- Is this kind of issue known with WebOS clients and transcoded audio?
- Could the "out#0/hls" log message point to a stream packaging/segmenting problem?
- Should I consider changing transcoding settings?
- Is there any way to force Jellyfin to pre-transcode fully before playback starts?
(Although that probably wouldn't help either, because even after it had completely transcoded, it still froze.)
Any advice or suggestions would be greatly appreciated! Let me know if you need full logs or more system details. Thanks!