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    Jellyfin Forum Support Troubleshooting Plugins Not Working

     
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    Plugins Not Working

    Installed plugins showing as active but are not working, cannot install new plugins through catalogue
    souriz
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    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2025 Feb
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    Country:United States
    #1
    2025-02-02, 05:07 PM
    I've got Jellyfin set up on my Synology NAS using the jellyfin/jellyfin Image from Docker Hub installed through Container Manager, and *almost* everything is working exactly as it should. Everything except for plugins.

    In the administration dashboard I can see my installed plugins all showing as active
       
    but no metadata is loading for any of my files, and I cannot add any plugins through the catalogue.

    My plugin catalogue shows nothing
       
    despite the correct repos being loaded (I tried adding the unofficial just to see if it would change anything but it didn't)
       

    In the system log, the following error is repeated for each media file:
    [ERR] [##] MediaBrowser.Providers.TV.EpisodeMetadataService: Error in "TheMovieDb"
    System.Net.Http.HttpRequestException: Resource temporarily unavailable (api.themoviedb.org:443)
    ---> System.Net.Sockets.SocketException (11): Resource temporarily unavailable

    What have I done wrong?
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
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    Joined: 2023 Jun
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    Country:United States
    #2
    2025-02-03, 12:17 AM
    Most of the time, this is caused by the host using IPv6 but Jellyfin doesn't have IPv6 enabled. Try enabling IPv6 in Jellyfin.

    Also, are you using host or bridge networking?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    souriz
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    Junior Member

    Posts: 2
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    Joined: 2025 Feb
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    Country:United States
    #3
    2025-02-03, 02:11 AM
    (2025-02-03, 12:17 AM)TheDreadPirate Wrote: Most of the time, this is caused by the host using IPv6 but Jellyfin doesn't have IPv6 enabled.  Try enabling IPv6 in Jellyfin.
    Also, are you using host or bridge networking?

    I'm using bridge networking for the container, and don't have IPv6 set up. Is that a requirement?
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2025-02-03, 02:49 AM
    It isn't. But it is often the cause. Linux and Windows default to enable IPv6. Run this command on the host and in a bash shell in the container then share the output.

    Code:
    curl -vvv https://image.tmdb.org/t/p/original/uqIVJR1fmkiwpcIsIcV0vxiyY4z.jpg -o /tmp/futurama.jpg
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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