Problem with remote playback

[TheDreadPirate]

Clear the app cache?

[ice-p]

Hey! Its me again. I did several testing. The caching with cloudflare did not make any changes.

But I also tested with another friend, completely differnt location. He is also able to use the jellyfin app for android or iphone (or browser) but the fire tv app shows a timeout while connecting to the server. The mobile devices are using the same network and firewall/router.

We did already clear the app cache, deleted the app and all that stuff.

Any suggestions?

[TheDreadPirate]

A thought occurred. Try adding this to your nginx config. The one you posted here. https://pastebin.com/u9Mhmbeh

Code:

ssl_trusted_certificate /etc/letsencrypt/live/domain.tld/chain.pem; # managed by Certbot

Replace with the actual path to chain.pem.

[ice-p]

Hey TheDreadPirate,

i checked that, the path is the correct path to the ssl-chain inside the nginx-docker container. So this should be ok.

Really weired problem... seems to be related to firetv stick. But my own fire tv inside my network works fine.

[ice-p]

Any Recommendations for another Hardware Player except fire tv stick? somehow it seems to be related to fire tv

[TheDreadPirate]

If you have an older firestick on FireOS 6, a newer firestick would be fine.

I have a Google TV Streamer, though I don't recommend it if you have Dolby Vision content (mediatek chipset bug, also applies to Firesticks), otherwise I like it.

I also have a Roku Ultra 4802X that I like.

If you are in the US, ONN Android TV boxes are pretty good for the money.