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    Jellyfin Forum Support Troubleshooting Profile Error

     
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    Profile Error

    Unexpected Application Error
    docsuess84
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    Junior Member

    Posts: 26
    Threads: 10
    Joined: 2024 Apr
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    Country:United States
    #1
    2024-05-22, 04:39 AM
    When i try to open or edit profiles I get "Unexpected Application Error! Must supply a UserID" and then this block of code.

    Code:
    value@http://localhost:8096/web/node_modules.jellyfin-apiclient.bundle.js?a32cc7cf54b43478bbe4:2:40105
    U@http://localhost:8096/web/users-profile.34f422d31086625e3bb8.chunk.js:1:1578
    40293/P/V<@http://localhost:8096/web/users-profile.34f422d31086625e3bb8.chunk.js:1:6181
    40293/P/<@http://localhost:8096/web/users-profile.34f422d31086625e3bb8.chunk.js:1:6340
    Fi@http://localhost:8096/web/node_modules.react-dom.bundle.js?a32cc7cf54b43478bbe4:2:103916
    77699/t.unstable_runWithPriority@http://localhost:8096/web/99377.bundle.js?a32cc7cf54b43478bbe4:2:41417
    jl@http://localhost:8096/web/node_modules.react-dom.bundle.js?a32cc7cf54b43478bbe4:2:44769
    Mi@http://localhost:8096/web/node_modules.react-dom.bundle.js?a32cc7cf54b43478bbe4:2:103384
    76067/Oi/<@http://localhost:8096/web/node_modules.react-dom.bundle.js?a32cc7cf54b43478bbe4:2:103295
    B@http://localhost:8096/web/99377.bundle.js?a32cc7cf54b43478bbe4:2:40478
    77699/w.port1.onmessage@http://localhost:8096/web/99377.bundle.js?a32cc7cf54b43478bbe4:2:39201
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-05-22, 02:08 PM
    Can you share your full jellyfin server log via pastebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    ConglomeratedPenguin
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    Posts: 1
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    Country:Sweden
    #3
    2024-05-22, 02:47 PM (This post was last modified: 2024-05-22, 02:48 PM by ConglomeratedPenguin. Edited 1 time in total.)
    Hello,

    I get the same error when trying to create a new user.
    I run Jellyfin Docker (bbergle-jellyfin) on Unraid

    Logfile is here:
    https://pastebin.com/GR3nsveZ

    Unexpected Application Error!
    Must supply a userId
    Code:
    value@http://192.168.0.192:8096/web/node_modules.jellyfin-apiclient.bundle.js?c63110386127b8fcd20f:2:40105
    U@http://192.168.0.192:8096/web/users-profile.34f422d31086625e3bb8.chunk.js:1:1578
    40293/P/V<@http://192.168.0.192:8096/web/users-profile.34f422d31086625e3bb8.chunk.js:1:6181
    40293/P/<@http://192.168.0.192:8096/web/users-profile.34f422d31086625e3bb8.chunk.js:1:6340
    Fi@http://192.168.0.192:8096/web/node_modules.react-dom.bundle.js?c63110386127b8fcd20f:2:103916
    77699/t.unstable_runWithPriority@http://192.168.0.192:8096/web/99377.bundle.js?c63110386127b8fcd20f:2:41417
    jl@http://192.168.0.192:8096/web/node_modules.react-dom.bundle.js?c63110386127b8fcd20f:2:44769
    Mi@http://192.168.0.192:8096/web/node_modules.react-dom.bundle.js?c63110386127b8fcd20f:2:103384
    76067/Oi/<@http://192.168.0.192:8096/web/node_modules.react-dom.bundle.js?c63110386127b8fcd20f:2:103295
    B@http://192.168.0.192:8096/web/99377.bundle.js?c63110386127b8fcd20f:2:40478
    77699/w.port1.onmessage@http://192.168.0.192:8096/web/99377.bundle.js?c63110386127b8fcd20f:2:39201
    TheDreadPirate
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    Posts: 15,375
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    Country:United States
    #4
    2024-05-22, 03:33 PM
    Do either of you have a theme or custom CSS? Did this just start happening? Has anything changed on your server?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    docsuess84
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    Posts: 26
    Threads: 10
    Joined: 2024 Apr
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    Country:United States
    #5
    2024-05-22, 10:55 PM (This post was last modified: 2024-05-22, 10:58 PM by docsuess84. Edited 1 time in total.)
    I haven’t actually set mine up all the way yet. I added some drives and libraries after mounting the drives, but I haven’t even tried to change anything in the users yet. I only got the error the first time I tried changing anything. I’ll post a log the next time I’m home. Oh and it’s running it directly in Lubuntu on a late 2012 Mac Mini.
    TroddenPirate
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    #6
    2024-05-23, 03:10 PM
    Hey All, 
    @docsuess84
    @ConglomeratedPenguin

    I was running into the same issue as well but I think I found a fix. I just noticed it after updating to 10.9.0 
    Unfortunately, I don't remember the last time I needed to update a user's profile so it's possible this was happening before the update. 

    What I did to fix this was log out and log back in. If, after you try this and it still doesn't work, try clearing your browser cache. 

    I had to create an account just to let you know because this was driving me nuts haha. Hope this helps someone out.
    CarringtonEvent
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    Junior Member

    Posts: 1
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    Joined: 2024 May
    Reputation: 0
    #7
    2024-05-23, 04:33 PM
    Hi all -

    Same story here, no luck with the login/out and clearing my cache.

    Pastebin of logs: https://pastebin.com/0wpmZEpp
    TroddenPirate
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    Junior Member

    Posts: 2
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    Joined: 2024 May
    Reputation: 0
    Country:United States
    #8
    2024-05-23, 07:05 PM
    Bummer. Try it in incognito? Try another browser?

    I could be completely off. It may not be browser related at all. My mind is stuck on browser because that's what fixed it for me.

    Here are all the steps I took that that eventually lead to resolving the issue for me:
    When I initially discovered the issue, I restarted Jellyfin. Nothing changed so I restarted the VM running Jellyfin. Nothing changed. Next I was digging through the log and started moving back to the dashboard. Instead of clicking on the dashboard, I accidentally logged myself out. When I got back in, I went straight to users and saw it was loading correctly. 

    I still want to know what may have caused it so I searched around. That's when I found this post. 

    I don't have any themes or custom CSS running.

    The only customization I've done is install a few plugins maybe 4 months ago.
    Here's a list of my plugins I'm using:
    • AudioDB
    • MusicBrainz
    • OMDb
    • Open Subtitles
    • Playback Reporting
    • Reports
    • Studio Images
    • Subtitle Extract
    • TMDb
    • Trakt
    • Webhook 
    docsuess84
    Offline

    Junior Member

    Posts: 26
    Threads: 10
    Joined: 2024 Apr
    Reputation: 0
    Country:United States
    #9
    2024-05-24, 01:10 AM
    Logging and out and logging back in did the trick for me as well. 

    (2024-05-23, 03:10 PM)TroddenPirate Wrote: Hey All, 
    @docsuess84
    @ConglomeratedPenguin

    I was running into the same issue as well but I think I found a fix. I just noticed it after updating to 10.9.0 
    Unfortunately, I don't remember the last time I needed to update a user's profile so it's possible this was happening before the update. 

    What I did to fix this was log out and log back in. If, after you try this and it still doesn't work, try clearing your browser cache. 

    I had to create an account just to let you know because this was driving me nuts haha. Hope this helps someone out.
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