Profile Error

[docsuess84]

When i try to open or edit profiles I get "Unexpected Application Error! Must supply a UserID" and then this block of code.

Code:

value@http://localhost:8096/web/node_modules.jellyfin-apiclient.bundle.js?a32cc7cf54b43478bbe4:2:40105
U@http://localhost:8096/web/users-profile.34f422d31086625e3bb8.chunk.js:1:1578
40293/P/V<@http://localhost:8096/web/users-profile.34f422d31086625e3bb8.chunk.js:1:6181
40293/P/<@http://localhost:8096/web/users-profile.34f422d31086625e3bb8.chunk.js:1:6340
Fi@http://localhost:8096/web/node_modules.react-dom.bundle.js?a32cc7cf54b43478bbe4:2:103916
77699/t.unstable_runWithPriority@http://localhost:8096/web/99377.bundle.js?a32cc7cf54b43478bbe4:2:41417
jl@http://localhost:8096/web/node_modules.react-dom.bundle.js?a32cc7cf54b43478bbe4:2:44769
Mi@http://localhost:8096/web/node_modules.react-dom.bundle.js?a32cc7cf54b43478bbe4:2:103384
76067/Oi/<@http://localhost:8096/web/node_modules.react-dom.bundle.js?a32cc7cf54b43478bbe4:2:103295
B@http://localhost:8096/web/99377.bundle.js?a32cc7cf54b43478bbe4:2:40478
77699/w.port1.onmessage@http://localhost:8096/web/99377.bundle.js?a32cc7cf54b43478bbe4:2:39201

[TheDreadPirate]

Can you share your full jellyfin server log via pastebin?

[ConglomeratedPenguin]

Hello,

I get the same error when trying to create a new user.
I run Jellyfin Docker (bbergle-jellyfin) on Unraid

Logfile is here:
https://pastebin.com/GR3nsveZ

Unexpected Application Error!
Must supply a userId

Code:

value@http://192.168.0.192:8096/web/node_modules.jellyfin-apiclient.bundle.js?c63110386127b8fcd20f:2:40105
U@http://192.168.0.192:8096/web/users-profile.34f422d31086625e3bb8.chunk.js:1:1578
40293/P/V<@http://192.168.0.192:8096/web/users-profile.34f422d31086625e3bb8.chunk.js:1:6181
40293/P/<@http://192.168.0.192:8096/web/users-profile.34f422d31086625e3bb8.chunk.js:1:6340
Fi@http://192.168.0.192:8096/web/node_modules.react-dom.bundle.js?c63110386127b8fcd20f:2:103916
77699/t.unstable_runWithPriority@http://192.168.0.192:8096/web/99377.bundle.js?c63110386127b8fcd20f:2:41417
jl@http://192.168.0.192:8096/web/node_modules.react-dom.bundle.js?c63110386127b8fcd20f:2:44769
Mi@http://192.168.0.192:8096/web/node_modules.react-dom.bundle.js?c63110386127b8fcd20f:2:103384
76067/Oi/<@http://192.168.0.192:8096/web/node_modules.react-dom.bundle.js?c63110386127b8fcd20f:2:103295
B@http://192.168.0.192:8096/web/99377.bundle.js?c63110386127b8fcd20f:2:40478
77699/w.port1.onmessage@http://192.168.0.192:8096/web/99377.bundle.js?c63110386127b8fcd20f:2:39201

[TheDreadPirate]

Do either of you have a theme or custom CSS? Did this just start happening? Has anything changed on your server?

[docsuess84]

I haven’t actually set mine up all the way yet. I added some drives and libraries after mounting the drives, but I haven’t even tried to change anything in the users yet. I only got the error the first time I tried changing anything. I’ll post a log the next time I’m home. Oh and it’s running it directly in Lubuntu on a late 2012 Mac Mini.

[TroddenPirate]

Hey All, 
@docsuess84
@ConglomeratedPenguin

I was running into the same issue as well but I think I found a fix. I just noticed it after updating to 10.9.0 
Unfortunately, I don't remember the last time I needed to update a user's profile so it's possible this was happening before the update. 

What I did to fix this was log out and log back in. If, after you try this and it still doesn't work, try clearing your browser cache. 

I had to create an account just to let you know because this was driving me nuts haha. Hope this helps someone out.

[CarringtonEvent]

Hi all -

Same story here, no luck with the login/out and clearing my cache.

Pastebin of logs: https://pastebin.com/0wpmZEpp

[TroddenPirate]

Bummer. Try it in incognito? Try another browser?

I could be completely off. It may not be browser related at all. My mind is stuck on browser because that's what fixed it for me.

Here are all the steps I took that that eventually lead to resolving the issue for me:
When I initially discovered the issue, I restarted Jellyfin. Nothing changed so I restarted the VM running Jellyfin. Nothing changed. Next I was digging through the log and started moving back to the dashboard. Instead of clicking on the dashboard, I accidentally logged myself out. When I got back in, I went straight to users and saw it was loading correctly. 

I still want to know what may have caused it so I searched around. That's when I found this post. 

I don't have any themes or custom CSS running.

The only customization I've done is install a few plugins maybe 4 months ago.
Here's a list of my plugins I'm using:

• AudioDB
  
• MusicBrainz
  
• OMDb
  
• Open Subtitles
  
• Playback Reporting
  
• Reports
  
• Studio Images
  
• Subtitle Extract
  
• TMDb
  
• Trakt
  
• Webhook 
  

[docsuess84]

Logging and out and logging back in did the trick for me as well. 

Hey All, 
@docsuess84
@ConglomeratedPenguin

I was running into the same issue as well but I think I found a fix. I just noticed it after updating to 10.9.0 
Unfortunately, I don't remember the last time I needed to update a user's profile so it's possible this was happening before the update. 

What I did to fix this was log out and log back in. If, after you try this and it still doesn't work, try clearing your browser cache. 

I had to create an account just to let you know because this was driving me nuts haha. Hope this helps someone out.