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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification Can't find mapped drive

     
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    Can't find mapped drive

    Slider1385
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    #1
    2024-08-21, 04:09 PM (This post was last modified: 2024-08-22, 07:27 PM by Slider1385. Edited 2 times in total.)
    Hey All, hopefully this is an easy one, but I've been struggling.

    Simple setup, I have Jellyfin running on Windows (non-service) and have a NAS box running Windows as well. I've mapped two hard drives from the Win10 NAS to the Jellyfin PC, but they won't show in the "ADD MEDIA", I had it working a few months ago, but then it just stopped working on me. Any advice?
       
       
    TheDreadPirate
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    #2
    2024-08-21, 04:36 PM
    Restart Jellyfin and try removing the network locations and re-adding them? As long as you assigned a drive letter and your user has permissions to access the share, I don't see why jellyfin wouldn't also have access to them. As long as jellyfin runs as admin or as your user.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Slider1385
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    Country:United States
    #3
    2024-08-22, 01:12 AM
    I tried a new install a few times as well as re-mounting the drives. I'd imagine it's a permission issue? But I have no issue navigating to the mounted drives in windows explorer and adding/editing any files on the mounted drives.

    The user name i use on the NAS is different than the one on the jellyfin server PC, could that be an issue?
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
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    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-08-22, 01:45 AM
    Maybe. I've never tried that. I've always accessed my share as the share owner.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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