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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Networking & Access remote phone connect

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    remote phone connect

    metropical
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    #1
    2024-04-11, 10:39 PM
    JF server is running fine on '18 mini Monterey.
    Pixel 5 aOS 14 can't connect via JellyFin app.
    Fine with Emby Android and/or browser, either local or remote.
    JellyFin android app can't find server.
    Obviously I have wrong info in Dashboard/Networking other than just allow remote connect.
    What do I need to add/change to allow local & remote phone access?
    '18 mini Intel, 3.2G, 6c, i7
    MacOS 12.7.6 Monterey
    JFS 10.10.7 - JFMP 1.11.1
    2x 2G WD 5800prm blue in cMP3,1 via unmanaged TP switch.



    TheDreadPirate
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    #2
    2024-04-11, 10:59 PM
    Make sure you opened port 8096 in the host firewall. Also, are you using a reverse proxy?

    Can you share your jellyfin logs with us via https://sourceb.in/
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    metropical
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    #3
    2024-04-11, 11:11 PM
    hmmm, I would like to, but I can't figure how to copy/post to https://sourceb.in/
    reverse proxy - don't think so.
    8096 is open.
    '18 mini Intel, 3.2G, 6c, i7
    MacOS 12.7.6 Monterey
    JFS 10.10.7 - JFMP 1.11.1
    2x 2G WD 5800prm blue in cMP3,1 via unmanaged TP switch.



    TheDreadPirate
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    #4
    2024-04-11, 11:15 PM
    Your logs should be in ~/.local/share/jellyfin/. Just copy the text and paste in sourcebin and click save at the bottom of the page. The URL in the address bar will change to a unique address. Provide us that link.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    metropical
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    #5
    2024-04-11, 11:20 PM (This post was last modified: 2024-04-11, 11:21 PM by metropical.)
    the only log there is Karabiner.
    Within the JF app I find - dashboard/logs/emby.
    the emby log is 15K lines
    '18 mini Intel, 3.2G, 6c, i7
    MacOS 12.7.6 Monterey
    JFS 10.10.7 - JFMP 1.11.1
    2x 2G WD 5800prm blue in cMP3,1 via unmanaged TP switch.



    TheDreadPirate
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    #6
    2024-04-11, 11:22 PM
    Emby and Jellyfin run on the same port (Jellyfin is forked from Emby). Did you actually succeed in starting Jellyfin? You can't run both at the same time without changing what port one of them runs on.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    metropical
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    #7
    2024-04-11, 11:28 PM (This post was last modified: 2024-04-11, 11:30 PM by metropical. Edited 1 time in total.)
    heh, heh, heh. could be an issue.
    I was running both servers on the same port, but only using JF locally.
    I was trying to run JF remote from phone just to see.
    so I need add a pf for JF to make this work, correct?
    Can it be any number or only within a range?
    Any other changes within either the desktop app or Android app?
    '18 mini Intel, 3.2G, 6c, i7
    MacOS 12.7.6 Monterey
    JFS 10.10.7 - JFMP 1.11.1
    2x 2G WD 5800prm blue in cMP3,1 via unmanaged TP switch.



    TheDreadPirate
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    #8
    2024-04-11, 11:39 PM
    You can't just add a port forwarding rule on a different port. Jellyfin itself needs to run on a different port from Emby. Or Emby needs to be changed, whichever you want to do.

    If you do change the port, you would need to tell the client which port to connect to. http://X.X.X.X:8097 or whatever port you end up using.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    metropical
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    Posts: 81
    Threads: 19
    Joined: 2024 Apr
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    Country:United States
    #9
    2024-04-11, 11:47 PM
    did that, but the JF client asks for other info before it will let me save.
    HTTPS even though the box isn't checked or used.
    I checked - Allow remote connections to this server and IPv4.
    '18 mini Intel, 3.2G, 6c, i7
    MacOS 12.7.6 Monterey
    JFS 10.10.7 - JFMP 1.11.1
    2x 2G WD 5800prm blue in cMP3,1 via unmanaged TP switch.



    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #10
    2024-04-11, 11:51 PM
    So you have jellyfin running locally, at least? Can you share the logs now?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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