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    Jellyfin Forum Support Troubleshooting Remote server access

     
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    Remote server access

    Can't acces to server remotely
    jacmath
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    Posts: 3
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    Joined: 2024 Jul
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    #1
    2024-07-09, 05:51 PM
    Hello

    I have been using an Apache2/jellyfin server fot two years in http and https. I just changed my router with a new internet provider.

    Since then, I can connect locally to my server but not remotely in https with my domain name.

    I would like to know which modification I need to make on this server so that remote access can work.

    Thanks for your help

    Jack
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
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    Joined: 2023 Jun
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    #2
    2024-07-09, 05:54 PM
    1) Make sure your domain is pointing to your new IP.
    2) Make sure you setup port forwarding on the new router.
    3) Make sure your new ISP doesn't use CGNAT.
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