roku client and transcoding ends abruptly

[Jbrown]

when watching tvshows havent tested a movie yet. every show that requires transcoding ends with roughly 5 minutes left and it will not transcode those last 5 minutes.

server is 10.10.7 Docker
roku app is current version (Roku Soundbar)
using intel quicksync
forced transcode on other players works without issue.

i have tried turning "throttle" on and off, replacing shows and metadata, restarting server, clearing roku cache data.

Code:

[2025-04-07 22:55:52.066 -05:00] [ERR] [115] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 190

Code:

    Chapter #0:7: start 2481.604000, end 2738.080000
      Metadata:
        title          : 00:41:21.604
  Stream #0:0(eng): Video: h264 (High), yuv420p(progressive), 1920x1080, SAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 1k tbn (default)
  Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s (default)
Stream mapping:
  Stream #0:0 -> #0:0 (h264 (native) -> hevc (hevc_qsv))
  Stream #0:1 -> #0:1 (copy)
Press [q] to stop, [?] for help
[vost#0:0/hevc_qsv @ 0x55d9a28bac00] No filtered frames for output stream, trying to initialize anyway.
[vost#0:0/hevc_qsv @ 0x55d9a28bac00] Error while opening encoder - maybe incorrect parameters such as bit_rate, rate, width or height.
[vf#0:0 @ 0x55d9a284a9c0] Task finished with error code: -558323010 (Internal bug, should not have happened)
[vf#0:0 @ 0x55d9a284a9c0] Terminating thread with return code -558323010 (Internal bug, should not have happened)
[vost#0:0/hevc_qsv @ 0x55d9a28bac00] Could not open encoder before EOF
[vost#0:0/hevc_qsv @ 0x55d9a28bac00] Task finished with error code: -22 (Invalid argument)
[vost#0:0/hevc_qsv @ 0x55d9a28bac00] Terminating thread with return code -22 (Invalid argument)
[out#0/hls @ 0x55d9a28451c0] Nothing was written into output file, because at least one of its streams received no packets.
frame=    0 fps=0.0 q=0.0 Lsize=      0KiB time=N/A bitrate=N/A speed=N/A   
Conversion failed!

[TheDreadPirate]

Can you share the full ffmpeg log as well as your hardware specs?

[Jbrown]

intel 12700K
64GB of ram
UnRaid 7.0.1
jellyfin running on nvme storage
media stored on raidz1 WD Red 24TB drives

Code:

{"Protocol":0,"Id":"a8144c7f975d8b81ce88f7152f776106","Path":"/data/tvshows/The Last Ship/Season 01/The Last Ship (2014) - S01E08 - Two Sailors Walk Into a Bar [Bluray-1080p][AC3 5.1][x264]-rovers.mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv","Size":3515467110,"Name":"The Last Ship (2014) - S01E08 - Two Sailors Walk Into a Bar [Bluray-1080p][AC3 5.1][x264]-rovers","IsRemote":false,"ETag":"1ed3403044e13e67a8e62a8d227a5b0b","RunTimeTicks":27380800000,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"h264","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":1,"VideoRangeType":1,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"1080p H264 SDR","NalLengthSize":"4","IsInterlaced":false,"IsAVC":true,"ChannelLayout":null,"BitRate":10271334,"BitDepth":8,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":1080,"Width":1920,"AverageFrameRate":23.975986,"RealFrameRate":23.975986,"ReferenceFrameRate":23.975986,"Profile":"High","Type":1,"AspectRatio":"16:9","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p","Level":41,"IsAnamorphic":false},{"Codec":"ac3","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"English - Dolby Digital - 5.1 - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"5.1","BitRate":640000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":10911334,"FallbackMaxStreamingBitrate":null,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false}

/usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -ss 00:42:06.000 -f matroska -init_hw_device vaapi=va:/dev/dri/renderD128,driver=iHD -init_hw_device qsv=qs@va -filter_hw_device qs -hwaccel vaapi -hwaccel_output_format vaapi -noautorotate -i file:"/data/tvshows/The Last Ship/Season 01/The Last Ship (2014) - S01E08 - Two Sailors Walk Into a Bar [Bluray-1080p][AC3 5.1][x264]-rovers.mkv" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 hevc_qsv -tag:v:0 hvc1 -preset veryfast -b:v 10000000 -maxrate 10000000 -bufsize 20000000 -profile:v:0 main -level 50 -g:v:0 144 -keyint_min:v:0 144 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_vaapi=format=nv12:extra_hw_frames=24,hwmap=derive_device=qsv,format=qsv" -codec:a:0 copy -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type mpegts -start_number 421 -hls_segment_filename "/cache/252c8fabd6fc98ac9f1667ad07d43527%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/cache/252c8fabd6fc98ac9f1667ad07d43527.m3u8"


ffmpeg version 7.0.2-Jellyfin Copyright (c) 2000-2024 the FFmpeg developers
  built with gcc 12 (Debian 12.2.0-14)
  configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
  libavutil      59.  8.100 / 59.  8.100
  libavcodec    61.  3.100 / 61.  3.100
  libavformat    61.  1.100 / 61.  1.100
  libavdevice    61.  1.100 / 61.  1.100
  libavfilter    10.  1.100 / 10.  1.100
  libswscale      8.  1.100 /  8.  1.100
  libswresample  5.  1.100 /  5.  1.100
  libpostproc    58.  1.100 / 58.  1.100
libva info: VA-API version 1.22.0
libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_22
libva info: va_openDriver() returns 0
libva info: VA-API version 1.22.0
libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_22
libva info: va_openDriver() returns 0
Input #0, matroska,webm, from 'file:/data/tvshows/The Last Ship/Season 01/The Last Ship (2014) - S01E08 - Two Sailors Walk Into a Bar [Bluray-1080p][AC3 5.1][x264]-rovers.mkv':
  Metadata:
    encoder        : libebml v1.3.0 + libmatroska v1.4.0
    creation_time  : 2015-05-31T04:53:48.000000Z
  Duration: 00:45:38.08, start: 0.000000, bitrate: 10271 kb/s
  Chapters:
    Chapter #0:0: start 0.000000, end 81.039000
      Metadata:
        title          : 00:00:00.000
    Chapter #0:1: start 81.039000, end 497.580000
      Metadata:
        title          : 00:01:21.039
    Chapter #0:2: start 497.580000, end 844.719000
      Metadata:
        title          : 00:08:17.580
    Chapter #0:3: start 844.719000, end 1268.642000
      Metadata:
        title          : 00:14:04.719
    Chapter #0:4: start 1268.642000, end 1617.658000
      Metadata:
        title          : 00:21:08.642
    Chapter #0:5: start 1617.658000, end 1986.401000
      Metadata:
        title          : 00:26:57.658
    Chapter #0:6: start 1986.401000, end 2481.604000
      Metadata:
        title          : 00:33:06.401
    Chapter #0:7: start 2481.604000, end 2738.080000
      Metadata:
        title          : 00:41:21.604
  Stream #0:0(eng): Video: h264 (High), yuv420p(progressive), 1920x1080, SAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 1k tbn (default)
  Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s (default)
Stream mapping:
  Stream #0:0 -> #0:0 (h264 (native) -> hevc (hevc_qsv))
  Stream #0:1 -> #0:1 (copy)
Press [q] to stop, [?] for help
[vost#0:0/hevc_qsv @ 0x5632bc609bc0] No filtered frames for output stream, trying to initialize anyway.
[vost#0:0/hevc_qsv @ 0x5632bc609bc0] Error while opening encoder - maybe incorrect parameters such as bit_rate, rate, width or height.
[vf#0:0 @ 0x5632bc605d40] Task finished with error code: -558323010 (Internal bug, should not have happened)
[vf#0:0 @ 0x5632bc605d40] Terminating thread with return code -558323010 (Internal bug, should not have happened)
[vost#0:0/hevc_qsv @ 0x5632bc609bc0] Could not open encoder before EOF
[vost#0:0/hevc_qsv @ 0x5632bc609bc0] Task finished with error code: -22 (Invalid argument)
[vost#0:0/hevc_qsv @ 0x5632bc609bc0] Terminating thread with return code -22 (Invalid argument)
[out#0/hls @ 0x5632bc608980] Nothing was written into output file, because at least one of its streams received no packets.
frame=    0 fps=0.0 q=0.0 Lsize=      0KiB time=N/A bitrate=N/A speed=N/A   
Conversion failed!

[TheDreadPirate]

Looks like you put /dev/dri/renderD128 in the QSV device field.

Go to Dashboard > Playback > Transcoding, delete whatever you have in the QSV device field.

That field uses an index number (0, 1, 2, etc.) to specify an Intel device. But it is only necessary to populate that field if you have more than one Intel device in your system (Intel CPU + Arc GPU).

You would only use /dev/dri/renderD128 for the device passthrough in Docker when using QSV.

[Jbrown]

seems to be working now, Thank's. weird how it would transcode the first 40 minutes but not the last 5.