SOLVED: roku jellyfin app issue

[fabcrab]

Hey i tried watching jellyfin from a roku box last night and saw the update announcement to 3.0.0 when i started it.  i was able to connect to the server and log in but it only showed next up with one image and would crash when i clicked on it.  today the app is not on any roku box but is still on / accessible form a chrome browser or my xbox app.   i installed the app back to one of the roku boxes and logged in. still only seeing next up and one image as the only thing there and it crashes when i click on it.  no error messages just back to home roku screen. so i uninstalled it again.  it still  works fine on chrome browser or xbox app.   no idea what to do but just offering in case its happening to other people.   i looked but did not see anyone reporting this specifically but if i missed it just link me to it and lock my thread thanks.

[theguymadmax]

What server version are you running?

[fabcrab]

if i am looking at the correct place in the dashboard its version 10.8.7

[theguymadmax]

Ok, that server version is not supported on the new app. You would need to upgrade or use the Jellyfin Legacy version of the Roku app.

[fabcrab]

wow. ok. thanks for saying. i will look into the options and see which one i can get to work. i will follow up with anything meaningful i find out.

[fabcrab]

theguymadmax hope i am alerting you correctly. thanks. yes it was a version issue. i decided after all options to ( i have a recent backup to my entire NAS apps setting and content) update the jelly fin app in the sysnolgy system on my NAS. initially no errors. i had to go through setting up a admin account on jellyfin and recreating the user the roku boxes connect to. i also lost 2 playlists ( not upset just stating facts in case anyone else does this) I also had to set up the ( i forget the correct name) media folders IE movie , tv , music. and share them with all users. it did keep my ip and other info on the synology system so i did not have to do any networking but just wanted to share. its back and running good on all tv's My simplistic advice always have a good back up before you do any upgrade. i got pretty lucky i think and did not have to do a restore from back up so all in all it worked for me with minor setup steps needed. thanks