• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Media Scanning & Identification Scan not adding images

     
    • 0 Vote(s) - 0 Average

    Scan not adding images

    Scan fails to add movie images
    Liquoriced
    Offline

    Junior Member

    Posts: 8
    Threads: 2
    Joined: 2024 Nov
    Reputation: 0
    #1
    2024-12-04, 09:34 AM
    I recently reinstalled Jellyfin on my Synology NAS and I'm having issues with scanning my existing media: the NFO are already present, and the information is correctly pulled in. 
    When I run a library scan, no new images are pulled.
    The attached log shows quite a few errors, and I don't know where to start from.


    Attached Files
    .txt   log.txt (Size: 109.94 KB / Downloads: 86)
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-12-04, 02:11 PM
    What are the permissions on those files? Were they externally provided?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Liquoriced
    Offline

    Junior Member

    Posts: 8
    Threads: 2
    Joined: 2024 Nov
    Reputation: 0
    #3
    2024-12-04, 03:34 PM
    (2024-12-04, 02:11 PM)TheDreadPirate Wrote: What are the permissions on those files?  Were they externally provided?

    They are in a folder (Video) with rw permissions.
    I'm not sure what externally provided mean, but I had those same files earlier in Jellyfin before reinstalling it, and they had posters and such.


    jellyfin:
        image: jellyfin/jellyfin
        container_name: jellyfin
    #    user: uid:gid
        network_mode: 'host'
        volumes:
          - ./configConfused-faceconfig
          - ./cacheConfused-facecache
          - /volume1/VideoConfused-facemedia
          #- type: bind
          #  source: /path/to/media2
          #  target: /media2
          #  read_only: true
        devices:
          - /dev/dri/renderD128Confused-facedev/dri/renderD128
          - /dev/dri/card0Confused-facedev/dri/card0
          #note: uncomment these lines in devices to allow for HWA to work on Synology units with an iGPU
        restart: 'unless-stopped'


    Attached Files Thumbnail(s)
       
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-12-04, 03:46 PM (This post was last modified: 2024-12-04, 03:47 PM by TheDreadPirate.)
    Looking at your log again, one thing I notice is that your media and images are not named and organized in a way that is compliant with our documentation.

    Each movie needs to be in their own folder and the images needed to also be in the movie's folder and named properly.

    https://jellyfin.org/docs/general/server...es/#images

    Code:
    Movies/Encanto (2021) [tmdbid-568124]/
    ├── Encanto.mkv
    └── poster.jpg
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Liquoriced
    Offline

    Junior Member

    Posts: 8
    Threads: 2
    Joined: 2024 Nov
    Reputation: 0
    #5
    2024-12-04, 05:10 PM (This post was last modified: 2024-12-04, 05:11 PM by Liquoriced. Edited 1 time in total.)
    (2024-12-04, 03:46 PM)TheDreadPirate Wrote: Looking at your log again, one thing I notice is that your media and images are not named and organized in a way that is compliant with our documentation.

    Each movie needs to be in their own folder and the images needed to also be in the movie's folder and named properly.

    https://jellyfin.org/docs/general/server...es/#images

    Code:
    Movies/Encanto (2021) [tmdbid-568124]/
    ├── Encanto.mkv
    └── poster.jpg

    Actually, according to the guide, they can be in the library root directory ("Movies should usually be in the library root directory or in a subfolder for the individual films"), and it always worked this way.

    I tried again running library scan with verbose logging, hoping that it shows what the issue is.
    I doesn't seem to even attempt it, since it ends right away.
    Does it show anything interesting? This all started when I installed the OriginalAspectRatio add-on, which I now removed.
    https://pastebin.com/sUbFcRMF


    Code:
    Movies
    ├── Film (1990).mp4
    ├── Film (1994).mp4
    ├── Film (2008)
    │  └── Film.mkv
    └── Film (2010)
        ├── Film-cd1.avi
        └── Film-cd2.avi
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2024-12-04, 05:25 PM (This post was last modified: 2024-12-04, 05:25 PM by TheDreadPirate.)
    If you only had the movies in the library root folder, that wouldn't be a problem. It's when you want to group together additional files, like extras, images, NFOs, subtitles, etc., with the movie that you need to have per-movie folders.

    If it worked before, it was a miracle that it did. Having per-movie/per-show folders is just a good idea in general. Make things easier to manage. I can't image what your movies folder looks like with all these images and subtitles mixed together.

    Tiny Media Manager is a great app for automating library management, btw.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Liquoriced
    Offline

    Junior Member

    Posts: 8
    Threads: 2
    Joined: 2024 Nov
    Reputation: 0
    #7
    2024-12-04, 05:42 PM (This post was last modified: 2024-12-04, 06:06 PM by Liquoriced. Edited 3 times in total.)
    (2024-12-04, 05:25 PM)TheDreadPirate Wrote: If you only had the movies in the library root folder, that wouldn't be a problem.  It's when you want to group together additional files, like extras, images, NFOs, subtitles, etc., with the movie that you need to have per-movie folders.

    If it worked before, it was a miracle that it did.  Having per-movie/per-show folders is just a good idea in general.  Make things easier to manage.  I can't image what your movies folder looks like with all these images and subtitles mixed together.

    Tiny Media Manager is a great app for automating library management, btw.

    Thanks.
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #8
    2024-12-04, 06:10 PM
    No. You'd probably need to "replace all metadata" so that it goes back to the files it couldn't read before.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode