Season Unknown

[Nezquik]

Ever since upgrading to newest Version some Shows have a folder called season Unknown, i have removed the show updated it and added it back with proper season Numbering and proper Format but nothing seems to get rid of the Ghost Season Directory. Any Help is appreciated greatly.

[Bladefin]

Ever since upgrading to newest Version some Shows have a folder called season Unknown, i have removed the show updated it and added it back with proper season Numbering and proper Format but nothing seems to get rid of the Ghost Season Directory. Any Help is appreciated greatly.

Strange as Season Unknown has appeared when it never did it before, for me it's the mini series of IT (1990)

[Jamie Chapman]

After upgrading to 10.11.x (I took the plunge with 10.11.2), the fix for me wound up being:

• Temporarily removing the media (I would move the entire show out of the root folder)
  
• Perform a full library scan to allow Jellyfin to remove the TV shows from the database
  
• Adding the media back and performing another full scan
  

This was 100% successful for me. None of the TV shows have Season Unknown after the process (about 30% of my shows had the season unknown issue).

Note: My "upgrade" to 10.11 was in actuality a clean install, not an upgrade. I blew out my old 10.10.7 database and metadata after backing it all up, in case 10.11 was still being problematic. I had attempted numerous real upgrades from 10.10.7 to 10.11.0 release candidates, and all of those upgrades had slowness issues that I could not resolve. The clean install method on 10.11.2 worked really well.

With the clean 10.11.2 install, everything has been running great, except for the unknown seasons issue which I finished cleaning up late last week using the above procedure. 

Some things are still a little bit slower than they were on 10.10.7, Books and Music libraries specifically, but overall the system is performing much faster for me with movies, TV shows and Collections, with fewer errors in the logs.