Server/Web/Build Version Mismatch

[PlunderBunny]

I just updated Jellyfin after having dragged my feet on doing so for a while, but after doing so the Web version and Build version are behind the Server version for some reason.

Server version
10.10.3
Web version
10.9.2
Build version
10.9.2

Any thoughts on what could cause this or how to fix it?

[alleycat]

I just updated Jellyfin after having dragged my feet on doing so for a while, but after doing so the Web version and Build version are behind the Server version for some reason.

Server version
10.10.3
Web version
10.9.2
Build version
10.9.2

Any thoughts on what could cause this or how to fix it?

See if this helps...

https://forum.jellyfin.org/t-solved-upgr...10-1-issue

[TheDreadPirate]

Clear your browser cache.

[PlunderBunny]

Clear your browser cache.

This is on Jellyfin Media Player, not in a browser. However, I did try both clearing my cache to see if that fixed it in the browser, and following the recommended course of action in the linked thread above and deleted the "jellyfinmediapplayer" and "Jellyfin Media Player" folders in my appdata/local folder. After doing so, Jellyfin Media Player is still exactly the same, can log in and use it but the Server Version is still ahead of the Web Version and Build Version in dashboard. After clearing my browser cache and attempting to access the jellyfin web page, I end up at the "Welcome to Jellyfin" page, and if I attempt to either back up or move forward with making an admin account the page just gets stuck in a loading loop.

Editing to note that I'm not using Docker, in case knowing that impacts anything.

[TheDreadPirate]

What OS and install method? If this is a direct linux install on a debian based distro, what is the output of this command?

Code:

sudo apt list --installed | grep jellyfin

[PlunderBunny]

Ubuntu 20.04.6 LTS, installed manually using apt.

Output of the apt list command:
jellyfin-ffmpeg7/unknown,now 7.0.2-8-focal amd64 [installed,automatic]
jellyfin-server/unknown,now 10.10.3+ubu2004 amd64 [installed,automatic]
jellyfin-web/unknown,now 10.10.3+ubu2004 all [installed,automatic]
jellyfin/unknown,now 10.10.3+ubu2004 all [installed]

[TheDreadPirate]

Code:

sudo systemctl stop jellyfin
sudo apt install --reinstall jellyfin-web
sudo systemctl start jellyfin

[PlunderBunny]

Alright I did so, now I only see

Server: [My server name]
Version: 10.10.3
Operating System:
Architecture: X64

under the server heading on the Dashboard. I'm gonna assume that only listing a single version implies that it's all running under the same version, so I'm hoping that's good, though I'm a bit concerned that the Operating System entry is blank. Also, under Active Devices, anything connecting via a web browser is still showing as being connected by "Jellyfin Web 10.8.13"... I imagine that should show 10.10.3 if everything is working correctly, right?

[PlunderBunny]

I installed jellyfin on another system to test things and I'm seeing significant UI differences, so I'm assuming that jellyfin-web is somehow not actually getting properly updated.
On my test server, it looks like what I expect it should look like...
   
But on my primary server, it looks like this:
   

The UI is different in general, for example on the primary server the sidebar looks unchanged from what it's looked like for some time:
   
But the test server sidebar is significantly different, to the point of even having this "trickplay" option under the Playback heading that I was unaware of:
   

Again, the installed version of jellyfin-web seems to be up to date, so I don't know what could be causing this, short of there somehow being two simultaneous installations, with the wrong, old one being the one getting accessed. Am I just hosed, should I rebuild completely?

[TheDreadPirate]

Clear your browser cache one more time.  It should still be listing all 3 versions.