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    Jellyfin Forum Support Troubleshooting Networking & Access LG WebOS 03.30.78

     
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    LG WebOS 03.30.78

    Unable to connect
    WhyWebOS
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    Posts: 1
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    Joined: 2024 Mar
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    Country:Brazil
    #1
    2024-03-03, 12:33 AM
    Hello,
    First of all I'm a new user for the software, and have successfully used Emby Media in the past, however due to the annoy caused by Emby's premium package advertisement, I have decided to give Jellyfin a try, installing it on my media server after unninstalling Emby.

    I  tried installing Jellyfin on a LG WebOS SmartTV, and, when I try to connect to it, it only displays the message "Unable to connect: Request timeout".
    To try to fix this issue, I checked that my server IP address is correct as well as the port for Jellyfin, I made the server IP static, changed the UPNP option both on and off, tried switching ports on the server, and restarting both the router, server, and TV. I also made sure that the firewall isn't blocking the connection to the network.

    The server is a laptop with Windows.
    the smart Tv is using WebOS version 03.30.78.
    Please help.
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
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    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-03-03, 02:29 AM
    uPnP only matters for external connections, and shouldn't be relied on for that purpose.

    In Windows click Start, type "Resource Monitor", click on the Network tab. There will be a table called "Listening ports". Find jellyfin.exe on port 8096. There will a Firewall status column. What does it say for jellyfin.exe on port 8096?
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