Site Can't Be Reached

[Alex Moffatt]

Hi all, when I'm trying to load Jellyfin (application loads but when I'm trying to load web interface to sort out my server) I get the message when it loads in my browser 'This Site can't be reached', so I cannot edit anything on my server. Any suggestions here? I've allowed 8096 port inbound/outbound, shouldn't be blocked by windows firewall as I've allowed on both private/public connections.

[TheDreadPirate]

Check the logs to make sure it is actually starting and not stuck in a crash loop or something. C:\ProgramData\Jellyfin\Server\Logs I think?

Are you accessing the web interface from the machine running Jellyfin or from another machine? What are you typing into the browser?

[Alex Moffatt]

Thanks for your response, how should I add into the logs to this post to be viewed? Funnily enough the format of the naming convention for the log files have changed since the issue I had started to occur. I've attached an image of this (issue started on the 22nd July).

How I'm trying to access the jellyfin server right now (from the same machine running Jellyfin) is to right click the jellyfin icon in the tray and 'Open Jellyfin' which would usually open my web browser with my Jellyfin server information.

[TheDreadPirate]

Upload your logs to pastebin and link that here.

[Alex Moffatt]

https://pastebin.com/f0qcJdy3 - most recent log (not working)

https://pastebin.com/ALKVr1er - log from 22nd July when it was working

[TheDreadPirate]

The second log is a ffmpeg log and not the main jellyfin log, but that doesn't matter.  From the not working log.

Code:

Microsoft.Data.Sqlite.SqliteException (0x80004005): SQLite Error 8: 'attempt to write a readonly database'.

Go to the jellyfin install directory in ProgramFiles.  Right click on the jellyfin executable and in the properties set it to always run as administrator.  Close out any jellyfin process currently running and start it back up.  What happens now?

[Alex Moffatt]

Done that and unfortunately have the same original issue.

[TheDreadPirate]

Try manually running the executable as admin (right click, run as admin). Also, check the folder permissions for C:\ProgramData\Jellyfin and underlying folders. For some reason jellyfin isn't launching with sufficient privileges to its database.