• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Slow Streaming

     
    • 0 Vote(s) - 0 Average

    Slow Streaming

    Slow Streaming on TV Shows only
    Josue Flores
    Offline

    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2023 Jul
    Reputation: 0
    #1
    2023-07-12, 05:20 PM
    Hello,

    I have a basic media server set up with jellyfin on my Synology NAS DS115, When I attempt to stream my TV Shows it streams so slowly it's basically unwatchable (90 seconds of buffering for 3-5 seconds of playback). I do not have the same issue with my Movies in a separate folder so does anyone have any ideas of what it may be? I don't have any bandwith limit and the fact that my Movies play completely fine makes me wonder if the issue is my file stricture which is currently set up as follows:

    Media -> TV Shows -> Name of TV Show -> Season x of TV Show -> Numbered episodes.

    Any help is appreciated thanks
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2023-07-12, 06:27 PM
    It sounds like it is trying to transcode. And because the Marvel SoC in the DS115 probably doesn't have a supported GPU for accelerated transcoding, it is doing all the transcoding on the aging CPU.

    Then the question becomes, why is it transcoding TV shows but not movies?

    For that we would need your jellyfin and ffmpeg logs.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Josue Flores
    Offline

    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2023 Jul
    Reputation: 0
    #3
    2023-07-12, 08:16 PM (This post was last modified: 2023-07-12, 08:16 PM by Josue Flores.)
    (2023-07-12, 06:27 PM)TheDreadPirate Wrote: It sounds like it is trying to transcode.  And because the Marvel SoC in the DS115 probably doesn't have a supported GPU for accelerated transcoding, it is doing all the transcoding on the aging CPU.

    Then the question becomes, why is it transcoding TV shows but not movies?

    For that we would need your jellyfin and ffmpeg logs.

    Hey there dread thanks for the reply! Can't seem to add a screenshot of my logs but there is a list saying FFmpeg.Transcode

    We're unable to connect to the selected server right now. Please ensure it is running and try again.

    Didn't scroll down I've attached the file


    Attached Files Thumbnail(s)
       
    Host-in-the-Shell
    Offline

    Member

    Posts: 167
    Threads: 10
    Joined: 2023 Jun
    Reputation: 14
    #4
    2023-07-12, 08:26 PM
    Hello, Josue. We're probably going to need the content that is inside those logs, and not a screenshot of the logs available; if you click on them, they should give you some content that you can save in a text file and share. You only need to provide your most recent ones for jellyfin*.log and FFmpeg.Transcode-*.log.
    Server specs => OS: Debian 12 | GPU: Arc A380 | CPU: Ryzen 5 5600X | 64GB RAM | 56TB
    Josue Flores
    Offline

    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2023 Jul
    Reputation: 0
    #5
    2023-07-13, 04:54 PM
    (2023-07-12, 08:26 PM)Host-in-the-Shell Wrote: Hello, Josue. We're probably going to need the content that is inside those logs, and not a screenshot of the logs available; if you click on them, they should give you some content that you can save in a text file and share. You only need to provide your most recent ones for jellyfin*.log and FFmpeg.Transcode-*.log.

    Hey there apologies,

    Here is the most recent log file when I try to play tv shows, transcoding logs are not generated when I play a movie
    .pdf   :videos:fa9fcc50-fc05-e51f-a76c-cc804d081a31:hls1:main:0.pdf (Size: 48.66 KB / Downloads: 104)
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2023-07-13, 07:59 PM
    So that is the ffmpeg logs, which confirms that it is transcoding, but we also need the jellyfin logs. Which are separate from the ffmpeg logs. The main jellyfin logs give the reason that it is transcoding (unsupported container, unsupported codec, etc). In your screenshot, it is log_20230712.log
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode