SOLVED: Audio Transcode Failing

[roughnecknine0]

I've been able to watch various Direct Stream TV episodes without issue however last night when trying to DS a movie I ran into the same error multiple times within the first hour of playback. The screen would say something like "error, retrying" and then playback would resume after a second or two.

Here is the ffmpeg log from one of the sessions. 

At the end I see "[q] command received. Exiting.", and see this on all the sessions with errors, but can't tell why it's happening.

Is this because the transcode is writing to much too cache? My setup is Jellyfin in it's own LXC with 2GB RAM & 12GB Bootdisk storage.

[TheDreadPirate]

Can you share your full jellyfin log? log_20250324.log.

[roughnecknine0]

I can, but can you tell me which part you'd like to see? The logs from 3/21 (same day as the FFMPEG log) are full of Trickplay Image Generation errors and also do not pass the pastebin smartfilter. If you let me know which parts you'd like to see, or an easier way to share full log, I can.

[TheDreadPirate]

Try privatebin.net. It has a larger size limit and has more options to delete the paste after a certain amount of time.

[roughnecknine0]

Thanks, see here

[TheDreadPirate]

Is that the entire log? I don't see any playback attempts.

[roughnecknine0]

1) My mistake, I gave you the wrong day
2) The Jellyfin log from the correct day only goes until 16:27 however the issues were occuring around ~20:00

[TheDreadPirate]

AFAICT, there are no playback attempts in this log either. Replicate the problem and then provide the most recent portion of your log.

[roughnecknine0]

Are there any settings I need to enable for logging to take place? I just played back some media on my computer and the only changes to the logs section of my dashboard is the addition of two FFMPEG.Transcode logs. The log from today, jellyfin20250324.log, does not show any updates or playback attempts.

ETA: ~90 minutes after playback the jellyfin20250324.log updated with:

Code:

[ERR] Error in "Probe Provider"
MediaBrowser.Common.FfmpegException: ffprobe failed - streams and format are both null.
  at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.GetMediaInfoInternal(String inputPath, String primaryPath, MediaProtocol protocol, Boolean extractChapters, String probeSizeArgument, Boolean isAudio, Nullable`1 videoType, CancellationToken cancellationToken)
  at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.GetMediaInfoInternal(String inputPath, String primaryPath, MediaProtocol protocol, Boolean extractChapters, String probeSizeArgument, Boolean isAudio, Nullable`1 videoType, CancellationToken cancellationToken)
  at MediaBrowser.Providers.MediaInfo.FFProbeVideoInfo.ProbeVideo[T](T item, MetadataRefreshOptions options, CancellationToken cancellationToken)
  at MediaBrowser.Providers.Manager.MetadataService`2.RunCustomProvider(ICustomMetadataProvider`1 provider, TItemType item, String logName, MetadataRefreshOptions options, RefreshResult refreshResult, CancellationToken cancellationToken)

[TheDreadPirate]

There should be something logged when playback is started, even if the client direct plays the video.

Can you restart jellyfin, replicate the problem, then share that?