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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification SOLVED: Cannot find media folder

     
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    SOLVED: Cannot find media folder

    Cannot find media folder
    a_guazu
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    #1
    2025-03-03, 09:40 PM
    So I know that there are a lot of posts about jellyfin having access to the path to media, but I have tried all kinds of combinations of chown, chmod and cannot find a solution.

    I have a fresh install of debian and installed jellyfin with the apt-get command.
    The media is located at /media/(myusername)/X9 Pro. X9 Pro is my external SSD that contains all of the media. Right now in jellyfin when I click add folder jellyfin can see /media/(myusername) but it cannot see the SSD.

    I thought that it might be an exfat issue so I tested with another usb stick formated to ext4, but it still could not find it after attempting to set the correct permissions.

    Does anyone have any insights? Am I mounting the SSD at the wrong point?

    I don't know very much about computers so sorry if I haven't given all of the relevant information. Thanks.
    Go to solution
    TheDreadPirate
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    #2
    2025-03-04, 02:17 PM
    There is likely an ACL on that directory, which overrides basic Linux permissions.

    Code:
    sudo setfacl -b -R /media/(myusername)

    https://forum.jellyfin.org/t-mounting-lo...ons-primer
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    a_guazu
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    #3
    2025-03-05, 11:58 PM
    I have successfully run the command, but jellyfin still only sees media/(myusername) and cannot go further down the path. The drive is exfat, does it need to be ext4? Thank you for your time.
    TheDreadPirate
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    #4
    2025-03-06, 01:29 PM
    exFAT does not support Linux permissions so you would need to re-mount the drive manually (instructions in my walkthrough I linked) and set a more open umask to allow other users to access it.

    But converting it to ext4 would make things much easier in the long run since you could just use plain Linux permissions to control access.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    a_guazu
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    #5
    2025-04-18, 12:53 AM
    I followed the instructions and everything worked fine, thanks so much. One thing I did differently was instead of modifying fstab (I'm not very experienced with computers and was worried I would make the computer not boot) I set the mount point with gnome disks, formatted it to Ext4, and checked the box to mount on startup. So far it has worked fine like this but I don´t know if this is a worse way of doing things.
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