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    Jellyfin Forum Support Troubleshooting play 1080p HEVC SDR

     
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    play 1080p HEVC SDR

    goerdi
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    Posts: 114
    Threads: 35
    Joined: 2024 Aug
    Reputation: 1
    Country:Germany
    #1
    2024-08-05, 03:25 PM
    Hi !

    I installed jellyfin on 22.04 with an i7 8700.
    It works in most cases but on some videos i get the message "play failed cause error of the player2 (browserpage... but similar in the android app.
    the log file say:
    [matroska,webm @ 0x5f7da442b280] sub2video: using 1920x816 canvas
    [av1_vaapi @ 0x5f7da4472c00] No usable encoding profile found.
    [vost#0:0/av1_vaapi @ 0x5f7da44743c0] Error initializing output stream: Error while opening encoder for output stream #0:0 - maybe incorrect parameters such as bit_rate, rate, width or height
    [libfdk_aac @ 0x5f7da4472380] 2 frames left in the queue on closing

    but i got all chapter picture etc in the overview and i setup hw encoding....

    Do i miss maybe a ubuntu package ?

    Ciao Gerd
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-08-05, 03:33 PM
    You're trying to transcode to AV1. Your CPU does not support decoding OR encoding AV1.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    goerdi
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    Member

    Posts: 114
    Threads: 35
    Joined: 2024 Aug
    Reputation: 1
    Country:Germany
    #3
    2024-08-05, 06:54 PM
    Hi !

    And with which settings i can avoid this to be able to watch the movie ?

    Ciao Gerd
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-08-05, 07:04 PM
    Uncheck "Allow encoding in AV1 format" in Dashboard > Playback.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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