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    Jellyfin Forum Support Troubleshooting [av1_qsv @ 000001caccb57b40] This version of runtime doesn't support AV1 encoding

     
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    [av1_qsv @ 000001caccb57b40] This version of runtime doesn't support AV1 encoding

    The error "[av1_qsv @ 000001caccb57b40] This version of runtime doesn't support AV1 encoding" appears when trying to transcode to AV1.
    thepwrtank18
    Offline

    Junior Member

    Posts: 14
    Threads: 7
    Joined: 2023 Jun
    Reputation: 0
    #1
    2024-05-15, 12:39 AM
    I'm getting the following logs when trying to encode AV1:

    Code:
    ffmpeg version 6.0.1-Jellyfin Copyright (c) 2000-2023 the FFmpeg developers
      built with gcc 13-win32 (GCC)
      configuration: --prefix=/opt/ffmpeg --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --pkg-config=pkg-config --pkg-config-flags=--static --extra-version=Jellyfin --disable-ffplay --disable-debug --disable-doc --disable-sdl2 --disable-ptx-compression --disable-w32threads --enable-pthreads --enable-shared --enable-lto --enable-gpl --enable-version3 --enable-schannel --enable-iconv --enable-libxml2 --enable-zlib --enable-lzma --enable-gmp --enable-chromaprint --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libwebp --enable-libvpx --enable-libzimg --enable-libx264 --enable-libx265 --enable-libsvtav1 --enable-libdav1d --enable-libfdk-aac --enable-opencl --enable-dxva2 --enable-d3d11va --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
      libavutil      58.  2.100 / 58.  2.100
      libavcodec    60.  3.100 / 60.  3.100
      libavformat    60.  3.100 / 60.  3.100
      libavdevice    60.  1.100 / 60.  1.100
      libavfilter    9.  3.100 /  9.  3.100
      libswscale      7.  1.100 /  7.  1.100
      libswresample  4. 10.100 /  4. 10.100
      libpostproc    57.  1.100 / 57.  1.100
    [AVHWDeviceContext @ 000001cacb2d9340] Using device 8086:1912 (Intel(R) HD Graphics 530).
    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'file:D:\JellyfinData\media\Movies\V for Vendetta (2005)\V for Vendetta (2005).mp4':
      Metadata:
        major_brand    : isom
        minor_version  : 512
        compatible_brands: isomiso2mp41
        title          : V for Vendetta
        encoder        : Lavf60.16.100
      Duration: 02:12:33.57, start: 0.000000, bitrate: 6008 kb/s
      Chapters:
        Chapter #0:0: start 0.000000, end 144.686000
          Metadata:
            title          : Chapter 1
        Chapter #0:1: start 144.686000, end 548.339000
          Metadata:
            title          : Chapter 2
        Chapter #0:2: start 548.339000, end 660.994000
          Metadata:
            title          : Chapter 3
        Chapter #0:3: start 660.994000, end 986.944000
          Metadata:
            title          : Chapter 4
        Chapter #0:4: start 986.944000, end 1316.690000
          Metadata:
            title          : Chapter 5
        Chapter #0:5: start 1316.690000, end 1501.500000
          Metadata:
            title          : Chapter 6
        Chapter #0:6: start 1501.500000, end 1810.225000
          Metadata:
            title          : Chapter 7
        Chapter #0:7: start 1810.225000, end 2137.385000
          Metadata:
            title          : Chapter 8
        Chapter #0:8: start 2137.385000, end 2437.143000
          Metadata:
            title          : Chapter 9
        Chapter #0:9: start 2437.143000, end 2594.217000
          Metadata:
            title          : Chapter 10
        Chapter #0:10: start 2594.217000, end 2882.797000
          Metadata:
            title          : Chapter 11
        Chapter #0:11: start 2882.797000, end 2980.936000
          Metadata:
            title          : Chapter 12
        Chapter #0:12: start 2980.936000, end 3250.164000
          Metadata:
            title          : Chapter 13
        Chapter #0:13: start 3250.164000, end 3399.646000
          Metadata:
            title          : Chapter 14
        Chapter #0:14: start 3399.646000, end 3631.419000
          Metadata:
            title          : Chapter 15
        Chapter #0:15: start 3631.419000, end 3887.092000
          Metadata:
            title          : Chapter 16
        Chapter #0:16: start 3887.092000, end 4181.386000
          Metadata:
            title          : Chapter 17
        Chapter #0:17: start 4181.386000, end 4327.323000
          Metadata:
            title          : Chapter 18
        Chapter #0:18: start 4327.323000, end 4729.975000
          Metadata:
            title          : Chapter 19
        Chapter #0:19: start 4729.975000, end 4873.118000
          Metadata:
            title          : Chapter 20
        Chapter #0:20: start 4873.118000, end 5161.490000
          Metadata:
            title          : Chapter 21
        Chapter #0:21: start 5161.490000, end 5378.915000
          Metadata:
            title          : Chapter 22
        Chapter #0:22: start 5378.915000, end 5528.648000
          Metadata:
            title          : Chapter 23
        Chapter #0:23: start 5528.648000, end 5781.609000
          Metadata:
            title          : Chapter 24
        Chapter #0:24: start 5781.609000, end 5968.588000
          Metadata:
            title          : Chapter 25
        Chapter #0:25: start 5968.588000, end 6257.626000
          Metadata:
            title          : Chapter 26
        Chapter #0:26: start 6257.626000, end 6530.482000
          Metadata:
            title          : Chapter 27
        Chapter #0:27: start 6530.482000, end 6723.800000
          Metadata:
            title          : Chapter 28
        Chapter #0:28: start 6723.800000, end 6837.789000
          Metadata:
            title          : Chapter 29
        Chapter #0:29: start 6837.789000, end 7071.856000
          Metadata:
            title          : Chapter 30
        Chapter #0:30: start 7071.856000, end 7175.377000
          Metadata:
            title          : Chapter 31
        Chapter #0:31: start 7175.377000, end 7478.429000
          Metadata:
            title          : Chapter 32
        Chapter #0:32: start 7478.429000, end 7953.487000
          Metadata:
            title          : Chapter 33
      Stream #0:0[0x1](und): Video: hevc (Main) (hvc1 / 0x31637668), yuv420p(tv, bt2020nc/bt2020/bt2020-10), 3840x1604 [SAR 1:1 DAR 960:401], 5839 kb/s, 23.98 fps, 23.98 tbr, 90k tbn (default)
        Metadata:
          handler_name    : VideoHandler
          vendor_id      : [0][0][0][0]
      Stream #0:1[0x2](eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 161 kb/s (default)
        Metadata:
          handler_name    : Surround
          vendor_id      : [0][0][0][0]
      Stream #0:2[0x3](und): Subtitle: mov_text (tx3g / 0x67337874), 0 kb/s (default)
        Metadata:
          handler_name    : SubtitleHandler
      Stream #0:3[0x4](eng): Data: bin_data (text / 0x74786574)
        Metadata:
          handler_name    : SubtitleHandler
    Stream mapping:
      Stream #0:0 -> #0:0 (hevc (native) -> av1 (av1_qsv))
      Stream #0:1 -> #0:1 (aac (native) -> aac (libfdk_aac))
    Press [q] to stop, [?] for help
    [av1_qsv @ 000001caccb57b40] This version of runtime doesn't support AV1 encoding
    [vost#0:0/av1_qsv @ 000001caccb57840] Error initializing output stream: Error while opening encoder for output stream #0:0 - maybe incorrect parameters such as bit_rate, rate, width or height
    [libfdk_aac @ 000001cad33da940] 2 frames left in the queue on closing
    Conversion failed!

    Any way to fix this? Using an Arc A310 on Windows Server 2025 Insider Preview (build 26212).
    thepwrtank18
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    Junior Member

    Posts: 14
    Threads: 7
    Joined: 2023 Jun
    Reputation: 0
    #2
    2024-05-15, 12:45 AM (This post was last modified: 2024-05-15, 12:46 AM by thepwrtank18.)
    Update: Windows re-enabled HD Graphics 530, and Jellyfin decided to use that instead. >>

    Disabling that fixed it, letting the A310 be used.
    nyanmisaka
    Offline

    Team Member

    Posts: 262
    Threads: 0
    Joined: 2023 Jun
    Reputation: 10
    #3
    2024-05-15, 01:41 AM
    I guess another way is to use the GPU selector in Windows graphics settings and set Jellyfin Server/FFmpeg to preferentially use dGPU.
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