2024-08-09, 01:01 AM
My Jellyfin server has been working fine since I set it up in February, but it has suddenly started having playback errors when trying to stream a video with subtitles. Turning off subtitles will allow the video to play without issue, but then when I turn subtitles on the video player immediately starts hitting errors until it gives up and quits. I have tested this with video files that I watched just last week - with subtitles - and had no issue then, but the same videos cannot be played with subtitles now.
I am running Jellyfin v10.9.9 on an Ubuntu 22.04 server. I saw a recent thread discussing very similar symptoms and the exact same ffmpeg error that I have, but that thread focused in on a Docker issue, and I am not using Docker. The ffmpeg error from the log: "Failed to set value 'vaapi=va:,kernel_driver=i915,driver=iHD' for option 'init_hw_device': Invalid argument"
My server CPU is an Intel Alder Lake N100 and I do have Intel QuickSync hardware acceleration for transcoding enabled. As I mentioned, this setup has been working fine for several months, and I have not gone into the settings or configurations of anything at all recently, so I suspect that appearance of the issue is somehow related to the recent Jellyfin update. Unfortunately, I am not very experienced with Linux and that is making it difficult for me to debug the issue.
Here are the ffmpeg logs:
Here I have the dpkg log contents for all the instances of the text "jellyfin", I hope that this shows that I am running the latest versions of all of the Jellyfin packages. I noticed that the main Jellyfin package was being held back from upgrading, so I forced that to upgrade as well, but that did not resolve the issue.
Any help anyone can provide will be greatly appreciated. Please let me know if there is any other useful information I can provide.
I am running Jellyfin v10.9.9 on an Ubuntu 22.04 server. I saw a recent thread discussing very similar symptoms and the exact same ffmpeg error that I have, but that thread focused in on a Docker issue, and I am not using Docker. The ffmpeg error from the log: "Failed to set value 'vaapi=va:,kernel_driver=i915,driver=iHD' for option 'init_hw_device': Invalid argument"
My server CPU is an Intel Alder Lake N100 and I do have Intel QuickSync hardware acceleration for transcoding enabled. As I mentioned, this setup has been working fine for several months, and I have not gone into the settings or configurations of anything at all recently, so I suspect that appearance of the issue is somehow related to the recent Jellyfin update. Unfortunately, I am not very experienced with Linux and that is making it difficult for me to debug the issue.
Here are the ffmpeg logs:
Code:
{"Protocol":0,"Id":"e36c632c03d8944524e7e4585868111d","Path":"/home/william/shows/Ping Pong The Animation/Ping Pong The Animation - S01E04.mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv,webm","Size":918955648,"Name":"Ping Pong The Animation - S01E04","IsRemote":false,"ETag":"11df2955148baf137ac9afe485fe99a0","RunTimeTicks":13720469504,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"hevc","CodecTag":null,"Language":"jpn","ColorRange":null,"ColorSpace":"bt709","ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":1,"VideoRangeType":1,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"1080p HEVC SDR","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":5358158,"BitDepth":10,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":1080,"Width":1920,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"Profile":"Main 10","Type":1,"AspectRatio":"16:9","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p10le","Level":150,"IsAnamorphic":null},{"Codec":"opus","CodecTag":null,"Language":"jpn","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"Japanese - OPUS - Stereo - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":"stereo","BitRate":92963,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":2,"SampleRate":48000,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"ass","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","LocalizedHearingImpaired":"Hearing Impaired","DisplayTitle":"English - Default - ASS","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":3,"FileName":"AGENCYB.ttf","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":4,"FileName":"ARCHRISTY.ttf","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":5,"FileName":"CartoonDemiBold.ttf","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":6,"FileName":"erasdust.ttf","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":7,"FileName":"FeltTipRoman-Regular.ttf","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":8,"FileName":"manic-depressive.ttf","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":9,"FileName":"MSTKRUFC.ttf","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":10,"FileName":"QuaySansMdITCTT Italic.ttf","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":11,"FileName":"QuaySansMdITCTT.ttf","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":12,"FileName":"JoannaMTStd-SemiBold-mod.otf","MimeType":"application/x-truetype-font","DeliveryUrl":null}],"Formats":[],"Bitrate":5451121,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null}
/usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -init_hw_device vaapi=va:,kernel_driver=i915,driver=iHD -init_hw_device qsv=qs@va -filter_hw_device qs -hwaccel vaapi -hwaccel_output_format vaapi -noautorotate -i file:"/home/william/shows/Ping Pong The Animation/Ping Pong The Animation - S01E04.mkv" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:0 -codec:v:0 h264_qsv -low_power 1 -preset veryfast -look_ahead 0 -b:v 8930263 -maxrate 8930263 -bufsize 17860526 -g:v:0 72 -keyint_min:v:0 72 -filter_complex "alphasrc=s=1920x1080:r=23.976025:start='0',format=bgra,subtitles=f='/home/william/shows/Ping Pong The Animation/Ping Pong The Animation - S01E04.mkv':si=0:alpha=1:sub2video=1:fontsdir='/var/cache/jellyfin/attachments/e36c632c03d8944524e7e4585868111d',hwupload=derive_device=qsv:extra_hw_frames=64[sub];[0:0]setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_vaapi=format=nv12:extra_hw_frames=24,hwmap=derive_device=qsv,format=qsv[main];[main][sub]overlay_qsv=eof_action=pass:repeatlast=0:w=1920:h=1080" -start_at_zero -codec:a:0 libfdk_aac -ac 2 -ab 92963 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "/var/lib/jellyfin/transcodes/62f22aefb0e47c9e79b67be882b7d580%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/var/lib/jellyfin/transcodes/62f22aefb0e47c9e79b67be882b7d580.m3u8"
ffmpeg version 6.0.1-Jellyfin Copyright (c) 2000-2023 the FFmpeg developers
built with gcc 11 (Ubuntu 11.4.0-1ubuntu1~22.04)
configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
libavutil 58. 2.100 / 58. 2.100
libavcodec 60. 3.100 / 60. 3.100
libavformat 60. 3.100 / 60. 3.100
libavdevice 60. 1.100 / 60. 1.100
libavfilter 9. 3.100 / 9. 3.100
libswscale 7. 1.100 / 7. 1.100
libswresample 4. 10.100 / 4. 10.100
libpostproc 57. 1.100 / 57. 1.100
[AVHWDeviceContext @ 0x555579374380] No VA display found for any default device.
Device creation failed: -22.
Failed to set value 'vaapi=va:,kernel_driver=i915,driver=iHD' for option 'init_hw_device': Invalid argument
Error parsing global options: Invalid argumentHere I have the dpkg log contents for all the instances of the text "jellyfin", I hope that this shows that I am running the latest versions of all of the Jellyfin packages. I noticed that the main Jellyfin package was being held back from upgrading, so I forced that to upgrade as well, but that did not resolve the issue.
Code:
2024-07-29 00:16:16 upgrade jellyfin-server:amd64 10.9.7+ubu2204 10.9.8+ubu2204
2024-07-29 00:16:16 status half-configured jellyfin-server:amd64 10.9.7+ubu2204
2024-07-29 00:16:31 status unpacked jellyfin-server:amd64 10.9.7+ubu2204
2024-07-29 00:16:31 status half-installed jellyfin-server:amd64 10.9.7+ubu2204
2024-07-29 00:16:33 status unpacked jellyfin-server:amd64 10.9.8+ubu2204
2024-07-29 00:16:33 upgrade jellyfin-web:all 10.9.7+ubu2204 10.9.8+ubu2204
2024-07-29 00:16:33 status half-configured jellyfin-web:all 10.9.7+ubu2204
2024-07-29 00:16:33 status unpacked jellyfin-web:all 10.9.7+ubu2204
2024-07-29 00:16:33 status half-installed jellyfin-web:all 10.9.7+ubu2204
2024-07-29 00:16:34 status unpacked jellyfin-web:all 10.9.8+ubu2204
2024-07-29 00:16:35 configure jellyfin-web:all 10.9.8+ubu2204 <none>
2024-07-29 00:16:35 status unpacked jellyfin-web:all 10.9.8+ubu2204
2024-07-29 00:16:35 status half-configured jellyfin-web:all 10.9.8+ubu2204
2024-07-29 00:16:35 status installed jellyfin-web:all 10.9.8+ubu2204
2024-07-29 00:16:35 configure jellyfin-server:amd64 10.9.8+ubu2204 <none>
2024-07-29 00:16:35 status unpacked jellyfin-server:amd64 10.9.8+ubu2204
2024-07-29 00:16:35 status half-configured jellyfin-server:amd64 10.9.8+ubu2204
2024-07-29 00:16:36 status installed jellyfin-server:amd64 10.9.8+ubu2204
2024-08-08 02:44:37 upgrade jellyfin-server:amd64 10.9.8+ubu2204 10.9.9+ubu2204
2024-08-08 02:44:37 status half-configured jellyfin-server:amd64 10.9.8+ubu2204
2024-08-08 02:44:52 status unpacked jellyfin-server:amd64 10.9.8+ubu2204
2024-08-08 02:44:52 status half-installed jellyfin-server:amd64 10.9.8+ubu2204
2024-08-08 02:44:53 status unpacked jellyfin-server:amd64 10.9.9+ubu2204
2024-08-08 02:44:53 upgrade jellyfin-web:all 10.9.8+ubu2204 10.9.9+ubu2204
2024-08-08 02:44:53 status half-configured jellyfin-web:all 10.9.8+ubu2204
2024-08-08 02:44:53 status unpacked jellyfin-web:all 10.9.8+ubu2204
2024-08-08 02:44:53 status half-installed jellyfin-web:all 10.9.8+ubu2204
2024-08-08 02:44:55 status unpacked jellyfin-web:all 10.9.9+ubu2204
2024-08-08 02:44:55 configure jellyfin-web:all 10.9.9+ubu2204 <none>
2024-08-08 02:44:55 status unpacked jellyfin-web:all 10.9.9+ubu2204
2024-08-08 02:44:55 status half-configured jellyfin-web:all 10.9.9+ubu2204
2024-08-08 02:44:55 status installed jellyfin-web:all 10.9.9+ubu2204
2024-08-08 02:44:55 configure jellyfin-server:amd64 10.9.9+ubu2204 <none>
2024-08-08 02:44:55 status unpacked jellyfin-server:amd64 10.9.9+ubu2204
2024-08-08 02:44:55 status half-configured jellyfin-server:amd64 10.9.9+ubu2204
2024-08-08 02:44:56 status installed jellyfin-server:amd64 10.9.9+ubu2204
2024-08-08 23:44:39 upgrade jellyfin:all 10.8.13-1 10.9.9+ubu2204
2024-08-08 23:44:39 status half-configured jellyfin:all 10.8.13-1
2024-08-08 23:44:39 status unpacked jellyfin:all 10.8.13-1
2024-08-08 23:44:39 status half-installed jellyfin:all 10.8.13-1
2024-08-08 23:44:39 status unpacked jellyfin:all 10.9.9+ubu2204
2024-08-08 23:44:39 status installed jellyfin-ffmpeg5:amd64 5.1.4-3-jammy
2024-08-08 23:44:39 remove jellyfin-ffmpeg5:amd64 5.1.4-3-jammy <none>
2024-08-08 23:44:39 status half-configured jellyfin-ffmpeg5:amd64 5.1.4-3-jammy
2024-08-08 23:44:39 status half-installed jellyfin-ffmpeg5:amd64 5.1.4-3-jammy
2024-08-08 23:44:39 status config-files jellyfin-ffmpeg5:amd64 5.1.4-3-jammy
2024-08-08 23:44:39 install jellyfin-ffmpeg6:amd64 <none> 6.0.1-8-jammy
2024-08-08 23:44:39 status half-installed jellyfin-ffmpeg6:amd64 6.0.1-8-jammy
2024-08-08 23:44:40 status unpacked jellyfin-ffmpeg6:amd64 6.0.1-8-jammy
2024-08-08 23:44:40 configure jellyfin-ffmpeg6:amd64 6.0.1-8-jammy <none>
2024-08-08 23:44:40 status unpacked jellyfin-ffmpeg6:amd64 6.0.1-8-jammy
2024-08-08 23:44:40 status half-configured jellyfin-ffmpeg6:amd64 6.0.1-8-jammy
2024-08-08 23:44:40 status installed jellyfin-ffmpeg6:amd64 6.0.1-8-jammy
2024-08-08 23:44:40 configure jellyfin:all 10.9.9+ubu2204 <none>
2024-08-08 23:44:40 status unpacked jellyfin:all 10.9.9+ubu2204
2024-08-08 23:44:40 status half-configured jellyfin:all 10.9.9+ubu2204
2024-08-08 23:44:40 status installed jellyfin:all 10.9.9+ubu2204Any help anyone can provide will be greatly appreciated. Please let me know if there is any other useful information I can provide.
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